芝加哥東南/印第安那州哈蒙德萬楓套房酒店(Fairfield Inn & Suites Chicago Southeast/Hammond, IN)

It was one of the cleanest hotels I have stood at in Indiana will stay there when I come back

Checked in late. The machine that had the food, had empty boxes. This was disappointing although we did find something else suitable to eat. This was a minor problem. Overall, the stay was extremely satiffactory

We were in town for a concert at the Hard Rock and this hotel was a quick choice for price and looks. Jackie was the staff member who checked us in and was amazing! Breakfast fit our needs and it was relatively quiet for a hotel off the highway and on a Friday night. Will definitely stay again if ever in the area!

I am surprised of the level of stars this hotel has. Our room had torn drapery, a poorly operational toilet, patch work wall paper, a bed that was improperly affixed to a twin size frame, cracked lamp shade, tile that did not adhere to the wall, it just seemed like the management was at a place where they just did not care any more. When I walked into the hotel to see the cluttered front desk and associates eating their meals and texting at the front counter, I suspected that the quality of the hotel would likely match what was seen. On a good note, the towels and bedding were clean and the Heat and AC were operational

the desk clerk 9/11 was one of the most personable clerks i have run across. approachable, professional, easy going.

I was greetedby the clerk Jackie who was very helpful to me upon my arrival!! It was very peaceful and everyone was accommodating! I have no comlaints!

Entering from parking lot the property seemed a little sketchy but once inside it was very nice and the receptionist was exceptionally kind to my son and I. Breakfast was good, plenty of choices. I was extra pleased that there was oatmilk to go with my oatmeal as I'm allergic to dairy.

The staff including housekeeping were excellent. I was able to check in a bit earlier which I was grateful for as I was very tired. All bedding was fresh and clean. My room 221 was well kept and the carpeting was cleaned to perfection. However, there was a smell coming from the air conditioner. The filters were clean but the air conditioner itself emitted a bad smell so I did not use it. I could use the bath but not the shower. It did not work. This was a handicapped-equipped room. There is mold under the shower chair and I believe mold is the problem in the air conditioner. Please check as mold spores should not be inhaled. Breakfast was very good and served hot. Please check for mold, especially in my room and also the pool room. The staff were helpful and friendly and this made my stay comfortable and worthwhile.

Clean, good breakfast, nice area. A little dated, could use an update. Wouldn’t stay more than 1 night.