杭州西湖VISHWA玉皇山莊園

設施：雖然是老酒店了，但是因為我們住的是building2，新樓，所以設施還是很新的，酒店幫忙升級了浴缸大床房，孩子很喜歡。暖氣適中，不會過熱或者過冷，熱水充足。 衞生：酒店很乾凈，清掃有些不太及時，中午回酒店還沒來打掃，不過下午回來已經清理乾淨了，問題不大。 環境：有個小後花園，有噴泉綠植，很舒服，酒店對面是個很大的濕地公園，小橋流水，空氣很好，非常愜意。 服務：比較滿意，走的時候還熱情的送了十八籽手串。就是有一個前台態度不好，長者不會用送餐機器人，所以去前台問，一個男前台很不耐煩，態度不好，明明可以跟長者説明取餐架的位置或者帶長者去拿一下就好了。 其他： 早餐很滿意，品種挺豐富的，味道也不錯，性價比高，值得起這個價錢。 改進建議：床下沒有夜燈，夜燈在廁所門口，晚上起夜還是稍稍有些不方便。

房間很新，衞生設施不錯，床品也舒服，地理位置很好，走到太子灣雷峯塔也就20分鐘左右，早餐豐富，送的旅拍也很贊、距離玉皇山景區也很近，早上爬個山 中午吃完麪，下午拍個照很休閑的度過了一個節假日

我居住七天，體驗非常好，是在杭州休息想尋安靜、住得自在的優質選擇。 前台小張的服務格外貼心，全程細緻周到，放心可靠；整個前台團隊的服務也都很棒，行程中有麻煩他們幫忙一些軟件操作、快遞對接這類瑣碎事宜，工作人員都特別有耐心，協助處理高效又貼心，特別感謝。其他包含山莊裡所有的服務、清潔人員都專業又親切，細緻温和，整體舒心又暖心。 酒店的地理位置也挺好的，雖然不在市中心，但打車去各個景點都算便捷，出門步行十來分鐘就能到浙江美術館和西湖長堤，在便捷和靜謐中平衡，不會被鬧市的喧囂打擾。 房間陳設美學品味，是很雅又點綴小時髦的新中式，跟窗景呼應，簡約舒適，很放鬆，住起來感覺很好；浴廁配置跟清潔用品，也都有一定水準的好質感；園林也維護得很好，草木景緻天天入眼，雰圍愜意。 如果是喜歡小精品、且人際感適度合宜的酒店，非常推薦。 Excellent Stay: A Perfect Blend of Tranquility and Elegance in Hangzhou I stayed here for seven days and had a truly wonderful experience. For anyone looking for a quiet, comfortable place to unwind in Hangzhou, this is a top-tier choice. Exceptional Service I would like to give a special mention to Xiao Zhang at the front desk, whose service was incredibly thoughtful, meticulous, and reliable throughout my stay. The entire front desk team was outstanding; they assisted me with various small tasks, from navigating local apps to coordinating courier deliveries, all with great patience and efficiency. Beyond the front desk, all the staff—including the housekeeping and resort service teams—were professional, warm, and attentive. The overall hospitality was both professional and heartwarming. Perfect Location The location is excellent. While it is tucked away from the busy city center, it remains very convenient to reach major attractions by taxi. It is only about a 10-minute walk to the Zhejiang Art Museum and the West Lake embankments. It strikes a perfect balance between accessibility and serenity, ensuring a peaceful stay away from the urban hustle. Aesthetic & Comfort The room design is tasteful—a sophisticated "New Chinese" style with a modern touch that perfectly complements the views outside. The space is minimalist, comfortable, and incredibly relaxing. I was also impressed by the high quality of the bathroom fixtures and toiletries. Furthermore, the gardens are meticulously maintained, providing a lush, poetic atmosphere that was a joy to wake up to every day. Summary If you appreciate boutique hotels with high-quality aesthetics and a perfect balance of attentive yet unobtrusive service, I highly recommend this place.

房間還可以，畢竟是老房子重裝修，這個地段這個服務確實很不錯了。前台小俞服務挺好的，為我們選的房間外景很不錯，也為我們儘早空出客房來。

玉皇山莊是類似於度假村的酒店，環境清幽，距離玉皇山、雷峯塔、凈慈寺、蘇堤很近，步行就能到達。酒店設施齊全，房間乾淨整潔，被子柔軟舒適，窗外景色怡人，服務熱情周到。早餐品類多樣豐富可口，還有很多本地特色美食！早餐吃到撐，扶牆出。一樓有中餐廳，提供中餐和晚餐，還有旅拍服務，足不出户就能做粧造👍

很大的一個賓館，離雷峯塔和凈慈寺大約1公里的路程。我們12月31日晚入住，然後去凈慈寺新年祈福，聽方丈敲新年的第一下鐘聲，太有儀式感了！然後步行回來入住很方便。定的大床房，乾淨整潔，設施齊全，船很舒適，休息得很好。還贈送旅拍，免費化粧，攝影師態度很好，耐心地指導動作，拍攝。內部風景好，可以拍照打卡。今天中午我們退房了，行李寄放在前台，出去遊玩！晚上回來拿行李回上海。