來自住宿之回應: Dear Valued GuestWe are delighted to hear that you have enjoyed your stay at Novotel Suites Hanoi. We strive to provide our guests with the highest level of comfort and service, and it is gratifying to know that we were successful in doing so for you. We look forward to welcoming you back again soon. Sincerely, Novotel Suites Hanoi Management
來自住宿之回應: Dear Valued Guest, Thank you for sharing your experience with us at the Novotel Suites Hanoi. We are so pleased to hear that you were impressed with our service, rooms and Front Desk staff. We are also delighted to learn that being a member of Accor was worthwhile. Our goal is to provide a pleasant stay and an unforgettable experience to each and every one of our customers. We are proud to be part of the Accor family and strive to make every guest feel like they are at home away from home. Thank you again for your kind words, we look forward to hosting you again soon! Sincerely, Novotel Suites Hanoi Management
LIN.LONG
一室豪華特大床公寓
入住日期 2025年8月
家庭旅遊
8則評價
8.0/10
很好
發佈於 2025年10月3日
房間很大,很乾凈的
不錯👍
來自住宿之回應: Dear Mr. Lin, Thank you very much for sharing your valuable feedback. We are delighted to hear that you have enjoyed your stay at Novotel Suites Hanoi. We strive to provide our guests with the highest level of comfort and service, and it is gratifying to know that we were successful in doing so for you. We look forward to welcoming you back again soon. Sincerely, Novotel Suites Hanoi Management
酒店本身有一點舊,整體乾淨,早餐一流 極推介。
服務很好,提供early check in and late check out service
來自住宿之回應: Dear Valued Guest., Thank you very much for sharing your kind comments. We’re delighted to know that you enjoyed our cleanliness especially excellence breakfast, along with early check in and late check out offering. Your satisfaction is our greatest reward and a true motivation for us to continuously improve. We look forward to welcoming you back to Novotel Suites Hanoi in the near future. Warm regards, Novotel Suites Hanoi Management Team
來自住宿之回應: Dear Valued Guest,Thank you for taking the time to provide us with your feedback regarding your stay with us at Novotel Suites Hanoi. We are delighted that you had a pleasant experience and that our location, staff's service and breakfast were up to your expectations. At Novotel Suites Hanoi, we strive to ensure that all of our guests have a comfortable stay and it is encouraging to hear that this was achieved during your visit.Thank you again and we look forward to welcoming you back soon. Best regards, Novotel Suites Hanoi Team
來自住宿之回應: Dear Mr. Chung,We are delighted to hear that you have enjoyed your stay at Novotel Suites Hanoi with good hygiene. The hotel buffet breakfast has a variety of styles. The hotel lobby staff are also very friendly and helpful. There are also many restaurants near the hotel. We strive to provide our guests with the highest level of comfort and service, and it is gratifying to know that we were successful in doing so for you. We look forward to welcoming you back again soon.Sincerely, Novotel Suites Hanoi Management
來自住宿之回應: Dear Valued Guest., Thank you very much for choosing Novotel Suites Hanoi and for sharing your thoughtful feedback. We are delighted to hear that you had a comfortable and enjoyable stay, and that our rooms and service made a positive impression. Your comment regarding the bath room door has been well noted, and we truly appreciate this practical suggestion as we continuously seek ways to enhance our guests’ experience, especially for business travelers. It was a pleasure having you with us, and we hope to welcome you back again in the near future. Warm regards,
來自住宿之回應: Dear Mr. Valued Guest, We are delighted to hear that you have enjoyed your stay at Novotel Suites Hanoi. We strive to provide our guests with the highest level of comfort and service, and it is gratifying to know that we were successful in doing so for you. We look forward to welcoming you back again soon. Sincerely, Novotel Suites Hanoi Management
訪客
一室豪華特大床公寓
入住日期 2025年3月
獨自旅遊
2則評價
9.5/10
優秀
發佈於 2025年4月12日
Все хорошо, питание , сервис , номер (с разноуровневым полом и выходом на балкон), вид. Один недостаток(но это проблема всего Нячанга) - дорога между гостиницей и набережной. Каждый переход - приключение, учитывая дорожные традиции Вьетнама. И , соответственно, шум от неё. Но при этом в номере на 12 этаже было тихо( закрыт балкон). С другой стороны это центр - иди и гуляй - за поворотом бурлит уличная жизнь.
翻譯
來自住宿之回應: Dear Mr. *****,We are delighted to hear that you have enjoyed your stay at Novotel Suites Hanoi. We strive to provide our guests with the highest level of comfort and service, and it is gratifying to know that we were successful in doing so for you. We look forward to welcoming you back again soon.Sincerely, Novotel Suites Hanoi Management
Gavin TSC
一卧行政特大床公寓
入住日期 2025年2月
商務旅客
6則評價
10/10
傑出
發佈於 2025年3月8日
highly recommended, will definitely book again
翻譯
來自住宿之回應: Dear Mr.Gavin Shuen Chung, Thank you for sharing your experience with us at the Novotel Suites Hanoi. We are so pleased to hear that you were impressed with our service, rooms and Front Desk staff. We are also delighted to learn that being a member of Accor was worthwhile. Our goal is to provide a pleasant stay and an unforgettable experience to each and every one of our customers. We are proud to be part of the Accor family and strive to make every guest feel like they are at home away from home. Thank you again for your kind words, we look forward to hosting you again soon! Sincerely, Novotel Suites Hanoi Management
來自住宿之回應: Dear Sir, We are delighted to hear that you have enjoyed your stay at Novotel Suites Hanoi. We strive to provide our guests with the highest level of comfort and service, and it is gratifying to know that we were successful in doing so for you. We look forward to welcoming you back again soon. Sincerely, Novotel Suites Hanoi Management