河內Old Factory Vietnam - Art & Crafts附近酒店

越南旅行期間最好的服務。團隊總是樂於助人,微笑親切。根據以下幾點推薦:1.提供高效有趣的每日旅行建議2.提供resto推薦取決於客人的喜好,其中包括越南當地美食,小吃,素食食品 3.歡迎飲料,並在入住期間親切趕上 4.美妙的天空酒吧飲料 5.高效的電子郵件,讓客人知道夜市安排 6.超級乾淨的房間和時尚的裝飾。牀單已經熨燙過。7.國際電視頻道很多選擇 8.位置好,在老城區中心住了一晚 最後但並非最不重要的是,thx爲奧布里的幫助使我們成爲一天!

環境：酒店位置很好 周邊吃的很多 距離還劍湖三五分鐘就到了 服務：退房的時候送了手沖咖啡的工具還有一包咖啡 服務員把箱子拉到出租車上面 關上車門態度非常好 設施：房間設施一般 其它還好 早餐也不錯 每天有更換

之前去胡志明住的就是這種帶廚房的酒店公寓，感覺帶娃出遊很方便，房間大，可以到超市採購回來自己做了吃。所以這次到河內又訂了這種酒店公寓，兩間卧室兩個衞生間還有客廳，住的很寬敞。應該是日本投資管理的酒店，雖然有些年代了但保養維護的不錯。景點也都在周邊兩千米以內，每天city walk很方便，就是附近沒什麼大超市。酒店的餐廳越南河粉也很不錯，如果怕路邊攤不衞生的朋友可以在酒店裡吃，價格比路邊攤貴一些但也能接受。

Wonderful and attentive reception, lovely rooms in a hotel that’s really very close to everything. And do not forget to visit their awesome rooftop terrace bar. Van Anli and Vuong make by farthe best Martinis this side of the Mekong! The views are spectacular!

Stayed at Le Jardin Hotel Haute Couture in November 2023. The staff are extremely friendly and accommodating for our elderly parents. We travelled as a group of seven. They were able to make changes to our booking at the last minute. Rooms Premium suite. The room is spacious, clean and neat. The bed was amazing. Good lighting for reading and plenty of power points near the bed. The sound proofing was great, zero street noise. The shower was amazing with good water pressure. Haute Couture Suite. luxurious and spacious. The room had been freshly cleaned prior to arrival. Our parents stayed in this room, it was excellent. Facilities The pool is great, clean and has good views. The gym is adequate for a basic workout. Up to 20kg dumbbells, and cable machine. really good condition.

缺點是：洗澡水非常小，不能算是熱水，衹是温温的。房間隔音效果很不好，2樓KTV唱歌到凌晨，住在6樓聽得清清楚楚的就好像在隔壁一樣，很影響休息，跟前台反應也衹是不停的道歉但不能解決。 優點是：酒店設施不錯，房間夠大，窗户是推拉門的形式能打開通風。早餐非常豐盛！打車可以直接開到大堂門口。

這次再去！㐧一天入住有服務人員幫忙把行李從車上拿下來！㐧二天門口一個人都沒有！都在裡面聊天？早餐明顯改善，能吃的東西變多了！房內的水！还是捨不得花ㄧ瓶4000的水给客人！还是打开的壺裝水？能不能放兩瓶4000的水！有需要！我們可以付費？

My wife and I were fortunate enough to stay at the Somerset Westpoint for about 3 months in 2021, waiting for the permanent house we had found to be available for us to move in with all our furniture. We got a furnished 2-bedroom apartment on a high floor, with an amazing view overlooking West Lake. Beautiful place, modern and stylish, all the furniture and appliances were just in perfect condition. The outdoor swimming pool (probably around 25m long) is wonderful and never crowded so you can actually swim for your daily exercise if that is part of your routine. They also have a great gym and a virtual golf practice that seems to be state of the art technology (but we never used it). So the place itself is amazing, modern and charming, pristine clean, and greatly located in Tay Ho. But even more outstanding maybe is how nice everyone has been there with us during our stay. From the housekeeping to the front desk staff and the management, everyone has just been wonderful to us (and I am not saying that just because we got a totally unexpected special chocolate treat on Bastille Day – we are French…) Impossible to mention everybody here but we would like to give special mentions to the ones that we remember the name of and that we had a special relationship with: our dedicated and meticulous housekeeper, Hoang Diu, who took such good care of our home during these three months; Kylie Quynh who was able to locate for us the manufacturer of some of the furniture at Somerset that we wanted to get for ourselves, Mr Mitchell, always so nice and pleasant, and of course Miss Minna, always smiling, who made me feel at home with her great French speaking abilities and who gave us as a souvenir an orchid from her garden that is now in ours. Also, I would like to mention someone that we have never met in person but that we exchanged a lot on WhatsApp with, Miss Doan Thanh Huyen, customer representative, who helped us with the logistic of moving in and out, and who has proven herself to be an amazing incarnation of “customer satisfaction first”. We have travelled a lot, in many different countries, and I have to say that this place really stands out. Big thanks to all the team for making us feel so comfortable and wishing you all the success that you deserve!

酒店公區很美，房間有點小問題，晚上睡覺時房間過道的應急燈亮了，半夜修理工來折騰半天，好在值班經理來了給我換了隔壁房間。最讚的是酒店的早餐，是很多五星酒店都沒得比的，總體還是很推薦。

如果你是國際旅行者,要避開這個地方。即使出租車司機也沒有標誌牌,找到主要接待樓也是個挑戰。會議中心校園內或附近沒有便利店或任何東西。接待人員很簡陋,要求現金押金,因爲郵政機似乎沒有功能。她想拿着我的護照作爲擔保,這很荒謬。房間很基本。沒有辦公桌。洗漱用品不合標準。只有幾個衣架可以放衣服。小冰箱只有兩瓶水,一隻紅牛和一杯可樂(他們要100美元的現金押金)!!!電視頻道沒用。餐廳和房間訂單都關門了9.30pm。所以不準備食物或者早吃晚餐的話,一個人要餓着肚子睡覺。早上的早餐很薄的散開,他們開始在9.30am之前清理乾淨。我要求加一個咖啡包(3-in-1),他們拒絕了,說不!!唯一的積極因素是別墅外面的草坪環境。對於想要入住一棟別墅的預算意識旅遊團來說,酒店更適合。商務遊客應該避免這個地方。