尋找河內西湖郡的頂級公寓

My wife and I were fortunate enough to stay at the Somerset Westpoint for about 3 months in 2021, waiting for the permanent house we had found to be available for us to move in with all our furniture. We got a furnished 2-bedroom apartment on a high floor, with an amazing view overlooking West Lake. Beautiful place, modern and stylish, all the furniture and appliances were just in perfect condition. The outdoor swimming pool (probably around 25m long) is wonderful and never crowded so you can actually swim for your daily exercise if that is part of your routine. They also have a great gym and a virtual golf practice that seems to be state of the art technology (but we never used it). So the place itself is amazing, modern and charming, pristine clean, and greatly located in Tay Ho. But even more outstanding maybe is how nice everyone has been there with us during our stay. From the housekeeping to the front desk staff and the management, everyone has just been wonderful to us (and I am not saying that just because we got a totally unexpected special chocolate treat on Bastille Day – we are French…) Impossible to mention everybody here but we would like to give special mentions to the ones that we remember the name of and that we had a special relationship with: our dedicated and meticulous housekeeper, Hoang Diu, who took such good care of our home during these three months; Kylie Quynh who was able to locate for us the manufacturer of some of the furniture at Somerset that we wanted to get for ourselves, Mr Mitchell, always so nice and pleasant, and of course Miss Minna, always smiling, who made me feel at home with her great French speaking abilities and who gave us as a souvenir an orchid from her garden that is now in ours. Also, I would like to mention someone that we have never met in person but that we exchanged a lot on WhatsApp with, Miss Doan Thanh Huyen, customer representative, who helped us with the logistic of moving in and out, and who has proven herself to be an amazing incarnation of “customer satisfaction first”. We have travelled a lot, in many different countries, and I have to say that this place really stands out. Big thanks to all the team for making us feel so comfortable and wishing you all the success that you deserve!

酒店附近並沒有商場，附近只有小店，夜晚返酒店建議坐的士或Grab，因為附近街燈昏暗，及太多小路，感覺好危險，另外酒店網站提供的房間望向西湖景色唔真實，酒店實際距離西湖非常遠，只有頂樓泳池先可以望到西湖嘅景觀，其餘高樓層向西湖嘅景觀係月租人仕居住。

我們在附近的一家酒店度過了一個不太愉快的夜晚之後,就搬到了這家酒店。如果你想靠近湖邊或與大使館有業務,位置是理想的。湖邊步行30秒,使館步行10分鐘左右。離酒店不遠就有一家很大的雜貨店(VinMart),房間有大面積的休息區,辦公桌,全套廚房,有家用大小的冰箱/冰箱,牀和枕頭都很舒服。牀位區可以與休息區隔開,關閉落地窗簾--當你的旅行夥伴想早起上班時(打開所有的燈)很方便。浴室包括一個全尺寸浴缸和日式廁所(即加熱座椅和帶多種選擇的坐浴盆)。我們在大流行期間就在那裏,所以入住率很低。他們不是提供自助早餐,而是提供菜單,菜單中包括從西方標準到越南標準的各種選擇。在屋頂餐廳的晚上,一羣當地年輕人在“夢幻”的環境中自拍自拍。值得一飲一飲,欣賞美麗的湖景和觀看的人。工作人員很棒,食物很好,迷你吧的價格完全合理。包括咖啡、茶、飲用水和豐盛的早餐。如果這個位置適合您在河內遊玩時的需求,我無法推薦它更高。

We really enjoyed staying here. We originally booked another hotel but due to the noise and other issues we had to change it and we’re very glad we chose Fraser Suites. It is located in very convenient location. Supermarkets are in the same building complex, there are numerous coffee shops, bars and restaurants nearby and Old quarter and other tourist sites are quick taxi ride away. There is also a free comfortable shuttle service which we used couple of times. The room was modern, spacious and quiet. We slept really good in a big comfortable king bed. We enjoyed cooking a lot in well equipped kitchen and the washing machine was very useful for our longterm stay. We used a sky lounge on the top floor couple of times. Very nice views and great cocktails!! Due to the weather the infinity pool was not open but it must be really nice when it is warm out. The best part was the very friendly and helpful staff. The receptionists, cleaning stuff, the shuttle drivers, bartenders and waiters, they made our stay very special. We would definitely come back and highly recommend it!

該酒店適合家庭出遊或常住人員，裏面上下兩層樓空間大，除了常規酒店裡該有的東西都有之外，還多了廚房電器及廚具等包括鍋碗瓢盆等等，可以直接做飯吃。房間裏還有洗衣機，有上下兩個浴室。唯一缺點就是導航地址不太明確，一般司機都找到隔壁街道上就是到不了該酒店前台…

總共我在這家酒店度過了近3周,我喜歡它。絕對沒有抱怨,只有好評。前台/前台的工作人員非常友好,樂於助人,效率很高。一塵不染的乾淨,一切都處於良好的工作狀態。早餐很好,吃了幾次晚餐,很好吃。很棒的游泳池和水療中心,特別提一下一定要去VIET先生,NGA女士和HUYEN女士 我2023年上半年再次訪問河內,已經選擇了我的酒店,優雅套房

The good news - the 2bedroom apartment was excellent value - clean, spacious and well laid out. We did have to get a technician in to sort out a noisy aircon (old unit) - but this was done promptly without fuss. A huge bottle of drinking water (same size of those for water coolers) is provided - and we definately appreciated this. The apartment is also very quiet and well soundproofed. We were very happy with the apartment - excellent value accomodation wise. Customer service was OK. We interacted with three different staff and the a staff at the buffet breakfast. The three counter staff could speak good English - we had difficulty with the lady at the buffet breakfast who spoke little English. Overall service level was OK but not the best. I found that the service from the doorman the excellent - a smile and a greeting when opening the doors. Although the staff were polite, we never felt the warmth that we experienced from other Vietnamese hotels (we have stayed at a range of 4* and 5* accomodation). For example, when trying to figure out where to eat dinner, talking to the counter staff was like talking to a polite chatbot - you had to ask exactly the right question to get a helpful response. Do note that the gynm is very small - it was smaller than our apartmeent. With the 3 of us in the gym, we found it rather squeezy. It is airconditioned though and towels and water are provided. We did not use the pool. The UGLY: The hotel provides the option of a buffet breakfast at VND346500/pax (about USD 14.50 ) - which we opted for. This is served in the inhouse Japanese restaurant. You have to choose a Japanese main course from two options - and you have access to a (tiny) breakfast buffet. However, I would not recommend the breakfast - its very poor value for money and the food provided is not of a good quality standard. Not the best tastewise either. When we were told one of our main courses was not avaialble (we were there at 8am at an empty restaurant) - my wife remarked that the option of Japanese main course appeared to depend on what was leftover unsold from the previous night at the restaurant. The provided coffee was so awful that I found that the 3-in-1 premix tasted better. See the attached picture for the (tiny) range of buffet options on offer. Again , strongly recommend you avoid the breakfast buffet. The overall exterior doesn't appear to have been maintained for years. Of course this could be due to air pollution. This didn't impact our stay materially though - although it could be an eyesore for others. The hotel is well situated and West Lake is easily accessible through the hotel back gate. Its also 15min away to Lotte Metropolis via Grab cab. In summary, we enjoyed the apartment stay - but dreaded the morning breakfast. Overall - still recommended for excellent value and location though.

The place had everything needed. Beautiful view at the top(poolside) and also from the room. Quiet location. The girls at the reception were helpful.

早餐到九點就沒有了，種類不多，但也不少。有米粉，稀飯，烤麵包，鹹菜，花生米，炒飯，饅頭包子，雞蛋，蔬菜，水果。我吃了稀飯，鹹菜，米粉。應該不可以加牀。周圍就是環湖馬路，附近有簡單的遊樂場，看到黃頭髮的大姑娘盪鞦韆，小孩子可以玩。門口就是停車場，可以停車。但是酒店比較老，特別講究的需要考慮了，房間衛生做的不是很好，我是自己搽桌子。

햔큑들뷴당상히죻지야니햡뉘드어 마셰유가지 쳥결죰수가빵이모니다 붸리아주점수를좋게드뤼지아니하모니다