越南婦女博物館附近的河內酒店

they have change to better bed and sofa in the room. Breakfast is good with variety of choices.

We stayed in this excellent hotel for three nights as part of our tour of Vietnam and can't praise it enough. Situated close to the old town and 'must see sights', the best thing about this hotel are the amazing staff; customer service is second to none. We had an executive room which includes access to the executive lounge (the Level) providing soft drinks, tea and coffee throughout the day, cakes/savouries for the two hour teatime and substantial, Vietnamese style food, wine and beer in the two hour evening period. This was well worth it to relax in this quiet space after a days sightseeing. Special shout out to Nguyen Thanh Tu who was delightful and super helpful, as well as the gentleman who served us in the Level. Highly recommended.

酒店提供機場接送服務。我在TripAdvisor上看到,有時接機服務無法正常工作。嗯,請確保它不起作用。我在機場站了30分鐘,然後乘坐一輛Grab Car,5分鐘內就到了,上面的價格比酒店提供的便宜。在酒店,辦理入住手續很好,他們給了我8樓的房間。第一晚有點奇怪,因爲我房間冰箱的噪音吵醒了。有點推幫忙,聲音沒有了,可惜我睡得也不好!第二晚半夜前聽到這個奇怪的施工噪音,沒有少,反而反而多,一個02:00AM工地正在全力運轉,鐵棒滾來滾去,碎石移動等等。我給這個帖子貼了一張建築工地的照片,看看,當時我受夠了,快要爆炸了,就下樓去接待處了。接待處超級棒,我以爲坐在櫃檯後面的那個傢伙睡得很熟。他們給了我11樓的另一個房間,告訴我這是酒店最好的房間。我們到8樓去拿我的員工,爬到11樓,但是11樓的房間鑰匙壞了。接待員下去到接待處拿另一把鑰匙。我們去了10樓,再次嘗試了同樣的練習,但是房間鑰匙再次壞了。同樣的程序,接待員下去拿了另一把鑰匙,最後我們到了7樓。幸運的是,當時鑰匙成功了,我們可以進入房間,02:30AM!考慮到酒店至少是空的,我想知道他們給了我那個房間時他們在想什麼,因爲他們知道我的酒店房間前面有這個建築側面。總之,我可以放心地說這是我住過的最差的酒店

在飯當天,我的姐姐們去了酒店住了3晚,雖然酒店有點小,但是這裏的工作人員非常好。我被一位叫Van Toan的鈴聲朋友介紹給我的餐廳,餐館和旅遊景點。她非常熱情,客人也一樣,謝謝阿菲拉酒店給我們一個愉快的假期!見面!!

We spent 4 nights at the Zephyr Suites and thoroughly enjoyed our stay there for a number of reasons. We were given a free upgrade to a lovely spacious room on the 7th floor with large windows looking out onto the street and the lake. The bathroom had a wonderful shower stall and excellent facilities. The room was large, beautifully furnished and had an excellent writing desk with adequate outlets for all our devices. The WiFi in the room was excellent- fast and efficient. The beds were super comfortable with wonderful pillows and duvet- they made going to bed a real pleasure. The air-con was super efficient and cooled the room beautifully in a few minutes. My only negative about the room would be the lack of storage space for clothes- virtually no drawers and very limited hanging space and hangers- it made life for two people a bit difficult as it was impossible to unpack and put our clothes anywhere in the storage area. Whoever designed this storage space really needs to travel more and see what travellers need when they unpack. We were very impressed with the buffet breakfast at the Zephyr. There was a very good selection of different sorts of dishes and we particularly enjoyed the egg dishes prepared at the egg station. What impressed me most was the selection of breads available. I had what was possibly the best baguette I have ever eaten in Asia at the Zephyr, and the bread rolls, croissants, pains au chocolat and danish pastries were delicious. So well done Zephyr on your selection of breads and baked goods! The only other thing that would improve the breakfast would be a coffee machine where guests could get their own coffee/lattes/cappuccinos rather than the usual coffee and tea pots that sit out where the drinks are inevitably cold. The staff at the hotel were good on the whole. There were two delightful young ladies at the reception desk who were particularly friendly and helpful but unfortunately I did not get their names as the name badges they wear are so small it's impossible to see what is written on them. The men at the front desk were not nearly as friendly or as helpful as the ladies, and the hotel might consider giving the gentlemen a course in learning how to smile and be pleasant to guests. You would think that people who go into the hospitality industry would have open, friendly personalities and like the interaction with guests, but the men working at Zephyr didn't seem to have these qualities. A smile goes a long way! The transport we arranged from the hotel was excellent. We had two drivers and they were both good, in particular the young man who picked us up and dropped us at the airport during our stay. On our last overnight at the Zephyr Suites, we asked for a wake-up call at 4 a.m. as we needed to leave the hotel by 5 o'clock. Unfortunately the young man who was on duty obviously forgot and we got the call at 4.45 a.m. We had asked the front desk if we could have a packed breakfast to take

無論外型，還是內在設計，都令人好像置身歐洲一般。 酒店外還不時有網紅或遊客在打卡📸 我的房間與泳池同一層，泳池有落地玻璃間格，加上一個非常歐陸式的陽台，感覺都幾舒服。 另外有健身室。 房間好大，張床有啲高，淋浴間設計得好像舞台後台一樣。 早餐buffet 食物選擇多，不過以西式為主，還有好最愛的Egg Benedict， 即叫即整，我每天早餐都吃得很滿足。 缺點是房間提供的水樽好難開，還不小心傷了手，其他整體都好高質

工作人員很好，友善。早餐是如此。大樓盡頭難以訪問wifi。

所有房間都很寬敞,舒適,尤其是有一張特大號特大號牀!非常友好和熱情的工作人員。到達酒店後,保安人員會爲您提供停車位的幫助,並在辦理入住手續時將行李帶到您的房間。房間配有空調和風扇,辦理入住手續後,一切都準備就緒。對酒店和員工的細心非常滿意

I was here with my family for about a week, we were sceptical at first as this is a new establishment. But the moment we arrived at their lobby the staffs proved that we have made a worthy decision. Especially Anne from management, she was very welcoming and informative which helped start a great beginning to our holiday in Hanoi. Rooms are absolutely clean and well organised. Furthermore internet connection was impressive, fast and smooth, only mentioning this as it has been quite a problem with our stay at many hotels in the past. This place is located right in the center of everything, walking distance to Old Quarter, Ho Guom lake, eating streets, markets, etc. Heaps more positive things about this hotel that you should come and experience for yourself. Definitely will be staying here again the next time I’m in Hanoi. Thank you Grand Cititel team for looking after us!

1.酒店還不錯，適合旅遊和出差。 2.距離景點也不是很遠，但是附近沒啥便利店，距離比較遠。買水果的地方距離也比較遠。門口水果店的水果太貴了，別問我怎麼知道的。😂😂 3.周邊吃飯比較單一，到處都是河粉，但是味道不是特好好吃，但是可以定外賣。 以下圖片的食物，味道還不錯。