Verified traveler
2023年1月17日
An intense New Years Eve night saved by wonderful staff. The short story is there was a wild drunken party next door. It was New Years Eve, so we didn't want to be a spoil sport, but at 3:00 am we asked the young man at the front desk to request that they tone it down. The employee really tried hard, and maintained his composure with an unruly guest. Just before the employee came up the third time to deal with the guest at 3:30 am, the guest became threatening, calling me to come out into the hallway, swearing, ready to have it out. We did not feel safe. The fellow at the front desk escorted us out, we left. We were comped parking and the room. All the hotel employees were great both during and after when they contacted us the next day. We will definitely return because the hotel did everything we asked
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