奧瑞格赫努阿凱公寓式度假村及 Spa(Honua Kai Resort & Spa)

We had booked this vacation over 6 months in advance. When we tried to check in, we were told our room type (partial ocean view) was not available. We were told there was nothing they could do about it. We understand the circumstances in the area, but would have hoped to make arrangements for paying customers. We paid for one night and checked out to move to another property.

Had high hopes based on previous recommendations. Door to balcony/lanai was broken on arrival - was repaired but took time out of our trip. Front desk apparently lost luggage of other guests and called our room asking if we had extra bags in our possession. Washing machine flooded the kitchen - took more time out of our trip and was not fixed at our request once we learned we would have to have another person come look at it and work on it. Cranes onsite doing building work took away from atmosphere. Patio furniture worn and starting to come apart. Lobby restroom not clean - chose not to use it. Found used bandaids in the pool - hard to prevent that, but part of the experience we had. Room was very clean, as was the rest of the propriety. The staff were friendly, even while it seemed they were very short handed. Not sure we would return for another visit. Next trip is planned and we are going to try another place. Overall it was ok - it’s Maui, so hard to have a bad trip, but not what we expected for the money paid.

First I want to say that this property is maintained for and kept in beautiful condition beyond description. There is no garbage, debris, etc. anywhere on site. Staff come through all common areas daily to clean (down to wiping window sills and fire alarm levers). The pools, onsite stores and eateries, etc. are just magnificent. We rented a 3bd/3ba alii ocean view suite. This came with a very hefty cost for five nights. I was a little underwhelmed with some repairs that had been previously done in the unit HH0251(paint touch ups that werent the same color) and also some thay werent like gouges to the walls, etc. Additionally, the room wasn't fully clean when we took receipt. There were crumbs and food residue left on the counters, dining room table and the outside dining table. We did request an early check in (that did not go as depicted when I called in one week and then 24 hours prior to our arrival). We took receipt of our room at 2:30pm so 1.5 hrs early which may have played into the cleanliness issues of the room, however it shouldn't have. I was a little disappointed to find they no longer do unit cleans or refreshes during stays but that was okay. Overall the resort itself was exactly as advertised and did not disappoint. I look forward to another stay!!

The resort are condominium complexes - many of them therefore there were many people- we found the quiet pool so that was perfect for us. Our room was nice - one bedroom with kitchen and washer dryer. Large balcony- we had the Mountain View The facility was well taken care of and next door to other vacation clubs .

My family and I stayed here 6 years ago and it was really nice. We were very disappointed with our stay this time and will not return. The wifi was down the entire time which is very hard for teenagers. The kitchen seemed dirty. Two lamps were broken and we found several roaches in our room. Disgusting! Would expect more from a Motel 6. My daughter came home with several bug bites. Not what I would expect for the price we paid.

Honua Kai is nice, the grounds are immaculate. It’s right on Ka’anapali Beach, which is pretty, don’t know how safe that swimming is. The only cons about Honua Kai is a persistent sewage smell, not sure if there is a drain field on the property (I think there is in the center lawn between towers) and dining options. Duke’s has good food, but you have to make reservations days head of time. Other than that, Honua Kai was a great stay.

Beautiful property but the rooms need work. I killed over 30 cockroaches on the first night and 40 overall. That was the highlight of my stay in that room. I had to sleep with the lights on for the entire trip just to keep the roaches from coming out in the dark

It's a beautiful property! Very well kept and clean. A few inconveniences with construction but not much. My main issue is lack of communication! When we checked in we weren't given much information....just told to call the desk if we had questions. It would have been great if a piece of paper in our room would have given us info on this unit, i.e. how the AC works (sun sensor related to closure of patio doors), options for clean towels and an optional room cleaning, trash needs to be taken to room located on each floor, how the light switches and ceiling fans work, beach packages for coolers, chairs, umbrellas, etc. and just basic Information related to this complex. We never knew any of this until we asked specific questions and were ready to check out. Very disappointed! If it's an "*******" issue of them not wanting their business, then that needs to be fixed. I am a Gold VIP member and received no perks. They said no upgrades were available and they don’t give food vouchers. Other than lack of communication, I would recommend this resort. Just make sure to request an employee explain how the amenities and housekeeping works on your arrival!

I highly recommend this place to families with kids. You can access the beach easily and they even have a water slide for the kids/adults. We came here for our honeymoon, but I will definitely visit this resort again when/if we have kids. Thanks for everything!