凱藝會議中心酒店

The beds were terrible. Every time you moved the mattresses made noise. Weird. There was one light in the bathroom that was behind the door so you had to use the mirror in the kitchenette. The lught over the mirror in the bathroom didn't work at all.

Repeat guest here. Rooms are a little dated but always clean and tidy. Breakfast could definitely use an overhaul. Staff is always extremely nice and helpful and the location is very convenient.

First off I read the reviews on this hotel and honestly I did not expect what I encountered. Pulled in to find a bar first and the hotel is behind so a bit of parking lot adventure at night just a bit confusing. Check in was smooth and staff was great. The first room which was assigned I noted shower curtain not installed, tub and toilet filthy and toilet brush on bathroom countertop. Went back to check in staff was very apologetic and helpful assigned another room. At the door we encountered the lock was busted (light which illuminates green when key is recognized) but did work after several tries, upon hanging jacket noticed left rear of rack was not anchored pulled out of wall and tv remote was not in room. Went back down again staff very helpful and offered to assist with remote if needed and even called room a short time later to check on us. Overall night was comfortable, relaxing and quiet. Overview of property in morning was looks nice and breakfast was decent as well. Finally this was a complete failure on housekeeping and maintenance for which we encountered. Lack of completion, communication and quality assurance for customer care directly noted by the condition of first room which was never completed by cleaning process and should have never been issued to a customer in such condition. Second room with damaged lock, coat rack not attached properly and missing tv remote. All of these issues should have been addressed in which no such review would be needed

Ok for the price This hotel is a fine place to stay for the price. It definitely needs some sprucing up. It’s outdated but clean. There are stains on the outside and rust on the a/c units outside. These things get overlooked during the day to day running of the hotel. The pool was not maintained (water was green and cloudy). The bed was comfortable and the a/c worked well. The staff was friendly and helpful.

Court date #3 It was very nice clean and quiet, Close to all restaurants and shopping. Very nice place to stay this is our third Very good breakfast and staff is very Nice and caring. That is where we will stay when we go back.

Not much on the Breakfast options. Room was clean and bed and pillows were comfortable.