Das Hotel befindet sich sehr zentral und es ist alles einfach und schnell zu Fuß zu erreichen. Unser Zimmer war gut ausgestattet ( Klimaanlage, Badewanne, ein Doppelbett und ein Sofa, …). Das Personal war während unseres Auffenhaltes ( 1Woche) wirklich zuvorkommend und freundlich. Das Frühstück hat uns auch sehr gefallen weil die Auswahl unseren Geschmack getroffen hat, besonders das Rührei ist zu empfehlen! Dieses Hotel hat definitiv dazu beigetragen, dass unser Urlaub in Baden Baden einfach super gewesen ist!!!
若想要遊覽海德堡,中央酒店將會是一個不錯的的住宿之選。酒店距離Heidelberg Central Station僅有400m。在該地區觀光很容易,印刷馬、Heidelberg Hauptbahnhof和Atelier Volksstudio都在酒店附近。從酒店出發可方便前往市內的眾多著名景點,包括Agyptisches Museum Heidelberg (Egyptian Museum of Heidelberg)、Antikenmuseum mit Abguss-Sammlung和Agyptisches Museum Heidelberg。浴室內提供吹風機,讓您感受到賓至如歸的享受。酒店提供的體育和休閑設施,旨在為旅客營造多姿多彩的住宿體驗。多國語言工作人員的服務,將為您消除在異國的語言障礙。
酒店地處便捷區域,距離海德堡機場僅2km,距離Heidelberg Central Station僅200m。包括印刷馬、Heidelberg Hauptbahnhof和Atelier Volksstudio都在短距離內,入住酒店的旅客在該地區遊覽會很方便。酒店鄰近多個熱門旅遊景點,包括Gaisbergturm、普法爾茨博物館和Heidelberger Kunstverein,旅客可以將行程安排的更加緊湊。所有極具特色的客房都配備有熨衣設備、房內保險箱和空調,讓您感受到更加貼心細緻的入住體驗。有飲水需求的旅客,酒店還為您提供了電熱水壺。除此之外,配備有吹風機的浴室是您消除一天疲勞的好地方。在餘暇時間,可以選擇去酒店的大堂吧喝上一杯飲料,驅走所有的疲憊。貼心的送餐服務可以滿足那些喜歡在私人場合進餐的旅客。除此之外,我們還為您精心蒐集了周邊的餐飲訊息,SameSame Sushi Bar(Same Same Sushi Bar)(日本料理)、Kurpfalzisches Museum(意大利菜)和Patisserie La Flamm期待着您的光顧。酒店提供健身室,旅客可以在這裏舒緩身心壓力。酒店設有24小時前台諮詢服務,為下榻至此的您提供最貼心的行程安排。
We traveled by train so this hotel was perfect, very short walk from the main station, maybe 150 feet. We did not know check in was 3:00 so paid 15€ to check in early taking a lesser room for the same price. IBIS allows early check in / late checkout for a 90€ annual fee. Breakfast was basic so we skipped that. Unfortunately McDonalds next door closed about 4 months earlier. As for lunch, the Thai restaurant (Asia Box) in the main station was very good and there is a grocery store in the station too. Our room on the 1st floor was small but clean with 2 beds. The bathroom was very small but this is the only room we saw. Street noise was minimal. Train, tram and bus lines converge here so you cant beat the location. I suspect they have parking for a fee but because we arrived by train, I am not sure.
訪訪客Das Hotel ist sehr abgewohnt und dreckig. Die Teppichböden sind verfleckt und stark verschmutzt. Der Zimmerservice ist total überfordert, sprciht kein Deutsch und muss seine Kinder zur Arbeit mitbringen, da wohl keine andere Betreuung möglich ist. Wir waren drei Nächte dort und hatten an keinem Tag einen Zimmerservice, außer am letzten Tag zwei Stunden bevor wir das Zimmer geräumt haben. Die Mitarbeiter sind überwiegend sehr unfreundlich und raunzig, wenn man Fragen stellt und nicht gleich alle Dinge z.B. beim Frühstück findet oder die Funktion aller Macshinen gleich versteht. Wir hatten Probleme am späten Abend mit dem Code die Eingangstür zu öffenen. Nachdem nicht nur wir, sondern auch drei weitere Familien keinen Zugang hinbekamen, haben wir die ausgehängte Notfallnummer gewählt, um dann sofort angeraunzt zu werden, dass wir ja wohl zu blöd seien und unsere Kinder nicht an die Technik lassen dürften. Problem war, dass wir wohl nicht alle Tasten mit dem gelichen Druck ausgewählt hatten und das System dann erstmnal eine Weile Pause macht und dies durch ein kleines rotes Licht anzeigt, was wir wohl nicht gesehen bzw. verstanden haben. Das Frühstück ist für den Preis von € 10,50 grenzwertig. Die Behauptung, dass hier 90% Bioware angeboten wird ist vermessen bzw. in keinen Weise erkennbar und nachvollziehbar. Das Hotel ist eigentlich nur eine bessere Jugendherberge und absolut unpersönlich, uninteressiert und ignorant. Aber vielleicht muss das so sein, um die aufgerufenen Preis ehalten zu können.
MMoira MThis is a very nice, business traveler type hotel. Room was very comfortable and clean. We had a couple of problems, though: 1) we reserved a room with twin beds, and we were given a room with the beds made up as one king bed—we couldn’t separate them and it was too late to get a different room; and 2) the lights in the hallway on our floor didn’t work until they were able to fix them the next morning (that was worrisome). There was some renovation going on which seems to explain the lighting issue. The hotel was about halfway between the train station and the old town, with a tram stop almost directly in front, so it was very convenient.
訪訪客Overall a very fine hotel. Staff was very helpful and friendly. Good location if you are planning on traveling by train or FlixBus since you are very close to their stations. The breakfast buffet is very extensive and well operated. We also ate once for dinner ate at the hotel restaurant and the hamburgers and fries are exceptional. (We had young adults in our group.) The Executive Lounge has a great view of the river if you have access. One warning. If you need an accessible bathroom, this is NOT the place for you. The showers are old school in a high wall bath tub. The other caution is the location is not adjacent to the Old Town. You may need to use buses, trams, or Uber/taxicab.
訪訪客Wow. What a beautiful hotel with the nicest and most helpful staff I think I have ever met. So we were actually meant to be staying in an apartment in Heidelberg but the owner got in touch a few days before to say that there was an issue with it and can we stay in their sister hotel the BS boutique. We knew there had been lots of flooding the weeks before and I’m not sure if that is why but as we were offered a free breakfast and a partial refund we didn’t want to cause any stress so we accepted the hotel. Very glad we did as it was stunning and super clean with fantastic staff. Everything in this hotel is quality. The doors and windows had amazing sound proofing. Totally quiet at night and the comfiest beds and pillows. A big thank you for making our trip to Heidelberg special. It’s a beautiful city.
訪訪客Fortunately, we're able to cancel our reservation, literally the last minute for free. The hotel staff was really unprofessional, unfriendly, and unhelpful upon our arrival. One of the ladies behind the check in counter barely spoke English. We had to wait 30min before our rooms would be ready, she did not offer us to put away our luggage (after I asked we were shown in the o the storage room, nobody helped us carry the bags..ans the room was left with the door open and without any surveillance from the staff). There was no clean glasses by the water container. As we sat on the hotel restaurants terrace to wait, nobody came to ask whether we wanted anything to dirnk. We then went to check out the roof top terrace. It was dirty, full of dried leaves... No access to wc. After these few disappointing experiences within 30min upon our arrival, we decided to give friendly feedback to the staff and see our options for cancelation, especially if we're not offered a proper excuse and/or upgrade. We were told that they're very busy and that that's the reason they can't deliver good service (note: their main job in this industry is to serve their guests, us, thus). WE WERE THE ONLY PEOPLE, BOTH AT THE CHECK IN COUNTER, AS WELL AS RESTAURANT AND ROOFTOP. Very happy with our decision to cancel this reservation and to have found a much better place to stay in the town center (Qube Bahnstadt was really far from the old town).
很遺憾預訂這家酒店。因為我想在海德堡這個我非常想去的城市慶祝我的生日,所以我在3月7日至9日期間在這家酒店預訂了兩晚。我本來打算從歐洲以外國家搭飛機來德國。 3月7日,德國發生罷工,機場關閉。 3月6日接獲航空公司通知,我們的班機取消。我們立即向酒店通報了情況,要求他們將我們的訪問推遲到4月7-9日,並將費用轉至此日期,但他們表示罷工不是他們的問題,並從我們的信用卡中扣除了2晚的酒店費用。罷工是一種必要的情況。在法律術語中,這稱為不可抗力——“合約中的一項常見條款,在發生超出雙方控制範圍的特殊事件或情況(例如戰爭、罷工、騷亂、犯罪,或者戰爭。”如果出現不可抗力,則無法適用標準程序。酒店客人不承擔任何責任,也不能受到懲罰。 Mille Stelle City飯店以罷工為契機,對自己不提供的服務收費,不符合商業道德,是一種可恥的情況。雖然因不可抗力而無法住宿,但向客人收取的費用並不是公平的收益。它違背了消費者權利,甚至侵犯了人權。由於德國罷工,我的航班被取消,無法入境,酒店取消了我的預訂並收取了費用。而且,儘管我竭力溝通,他們卻冷漠對待,說「罷工不是我的問題」。我們的電子郵件沒有得到回應。我不僅無法慶祝自己的生日,也受到了不公平的對待。這是我一生中永遠不會忘記的生日。如果你不想後悔,就千萬不要訂這家管理不善的飯店。我透過不同的機構對這家酒店提出了投訴。我會繼續在各個平台上發表關於這家酒店的投訴和文章,直到我得到正義。