海倫娜芬Mariaveen附近平價酒店預訂

We rente there the two of us on 12 Feb 2023. We had made reservation in advance and we were welcomed most friendly. We were handed out the key to the and told the room is at the first floor. We went to the room and discovered that this was a very basic room. We looked for the restaurant and discovered that this was not to our linking, so we had dinner ”down town”. During night and early morning we were woken up by delivery trucks and the nearby motor way. The next morning we had breakfast in the hotel. There were scrambled eggs but not the way we used to eat there, it was a solid mass of omelet. There were some canned fruits, bread and butter and coffee from teh machine. Though what to expect in Deurne.

工作人員非常愉快，早餐令人滿意，但遺憾的是自助餐已關閉。 （被迫在前一天選擇你想要的東西......）它的價格的正確空間，可能有點太小了。另一方面，牆壁和天花板後面有很多噪音，可能是由於絕緣不良。浴室很好，水壓很好。

There is a lot to like at the Asteria, but all this was overshadowed by the fact on my late night arrival the room was absolutely freezing. I raised this in the morning and was told the radiators on floor three did not work and I needed to use the aircon. Even turned up to 25 degrees the room never really warmed up. On the plus side good restaurant and very friendly bar staff. Personally, with the high Covid rate in the Netherlands I'd have preferred to see staff wearing masks and far more sanitiser in evidence.

Wir sind hier für eine Nacht abgestiegen und wurde positiv überrascht. Ein sehr schönes und sauberes Hotel, welches Zentral aber ruhig gelegen ist. Die Zimmer sind stillvoll eingerichtet und bieten alles, was zu einer Übernachtung gehört. Wir hatten Zimmer immer obersten Stockwerk, welche über schmale steile Stufen zu erreichen waren. Wie es halt früher so war :-) Den sehr schönen Außenbereich konnten wir bei sonnigem Wetter genießen und wurde hier sehr freundlich bedient. Das Essen am Abend und zum Frühstuck war sehr lecker und ausreichend zum satt werden. Auch unsere E-Bikes konnten wir problemlos und sicher abstellen. Hier stimmte bei unserem Besuch alles!!

A group of six of us stayed at the Maashof hotel on what was the last night of a 10 day motorcycle tour and it was also my birthday. I had carefully chosen the hotel in the hope that we would have a lovely stay and dinner in a beautiful lakeside location. Unfortunately there were several issues which cast a significant shadow over my birthday celebrations and ruined our stay. The problems started when checking in when they overcharged two of my friends and they would have overcharged another friend and myself, had I not noticed and intervened. I had booked four single occupancy rooms and one double occupancy room and there was an administrative issue between *********** and the hotel which caused confusion over how many guests were staying in each room, despite the hotel having the names of the six guests against each booked room. All of us were asked when checking in how many guests were staying in each room, but despite this two friends were charged the double occupancy room rate and one friend was charged for two half board dinners despite them all being in rooms on their own. In addition, they also attempted to overcharge us for the half board option despite me accepting a special offer online which had been emailed to me prior to arrival. We then had a further major issue. Three of the rooms were directly underneath the kitchen and hotel entrance and were extremely noisy until very late in the evening and again the next morning starting around 5.30am which meant several of us had a very disturbed night. Two of my friends complained at the time and agreed with the duty manager that they would have the full cost of their room refunded, as he was unable to offer them an alternative room. He advised them that if we had wanted better, quieter rooms we should have booked directly with the hotel rather than through *********** and he told my friend to email the Reservations Manager regarding the refund. The hotel management have admitted that the rooms we stayed in are very noisy, but there was no mention of this when we booked and they still charged the full room rate. On our return to the UK, I emailed the Reservations Manager and following many exchanges she offered a 25% refund for the three rooms most affected by the noise, despite the duty manager’s earlier promise of a full refund. Personally I thought this paltry offer did not provide sufficient remuneration for the problems we encountered but I felt I had no choice but to accept. I subsequently provided my bank details in an email but the refund was not forthcoming. I chased regularly by email as to why the refund was taking so long only to be told cross-border, cross-currency bank transfers take a long time and ”it will arrive within a few days” and then “as soon as possible”. Despite these repeated assurances it took 3 weeks for me to receive the refund and only then after several more emails including to the hotel General Manager who at one point decided to attack my pe

Great hotel central location. We had a room at side of hotel so wasn't that noisy. Staff go out of their way to help you. We only had breakfast in hotel but there was lovely plenty of choice. Rooms very clean. Would stay again. Walk across the road to bars restaurants and shops.

Zeer onvriendelijke managers hier, vooral in het restaurant. Personeel goed, maar merkte een zeer gestreste sfeer. Managers waren niet aardig naar het personeel, erg sneu voor die meiden die hard aan het werk waren. paar uur gezeten daar, merkende dat het personeel weinig pauze kregen terwijl de managers achter de bar aan het eten waren en ondertussen de meiden aan het commanderen waren. Ik heb zelf in de horeca gestaan en dit is niet hoe je met je personeel omgaat. Jammer!! Ik kom hier nooit meer terug.