Hyatt Regency Harare the Meikles

The service was extremely terrible and slow starting from the reception to the restaurant, the beverages took forever to come through, the main meal wasn’t all that great. Extremely Disappointing especially for the price and being the most expensive hotel in Harare.

Booked bed & breakfast for my mum and niece. Both were extremely happy with the service they received. It was my mum’s birthday and staff sang happy birthday for my mum & gave her a slice of birthday cake 😊

Gutes Hotel im Zentrum Hatares, wird zurzeit renoviert, große bequeme Zimmer, freundliches und hilfsbereites Personal.....vergesst das Restaurant...

There was no way to regulate the temperature in my room. It got a little chilly. An "engineer" came a couple times to make sure air was coming through the vent, which did absoluteky nothing. They lso sent a room heater which produced very little heat. Room ws comfortable/ Stafff accomodating.

Noisy. No internet connection as advertised,undergoing major repairs,renovations,rooms not as they look on advertisement, No bar area all closed under renovations,Food not fabulous,Paying money not worthy the place,not a five star rating Swimming pool dirty

It was difficult to regulate the temperature in the room. It got cool at night. They brought a room heater that did nothing. Had to use an extra blanket

The hotel is not as 'glam' as you expect and most areas are rather dated and tatty (esp the room bathrooms). The room service menu is very limited and the eating areas are very old fashion. It's a great location, some lovely team (the barman up at the pool bar, and Emily in the spa is fab). But overall I was rather disappointed. Stay and see what you think, but the hotel needs to 'raise it's game' to keep people returning. Think it's riding off of an old reputation.

Renovation is work in progress and the hotel is already markedly in better shape than 3 years ago. Service was excellent across the board.

Renovation is going on.....lot of noise....unstable internet....