來自住宿之回應: Good morning dear! Thank you for your beautiful feedback and for your time. It is very important to us. It was an absolute pleasure having you as a guest in our Crowne Plaza hotel. It is heart-warming to see how many things you kept positive and lovely during your visit. I apologize for the improper cleaning service provided. We will go through your feedback with the whole team. Wishing you a Happy New Year! With Kind Regards, Merlin from Crowne Plaza Hesperia hotel
來自住宿之回應: Good evening dear! Thank you for your feedback and for your time. It is very important to us. It was a pleasure having you staying in our Crowne Plaza hotel. I am sorry for not meeting your expectations throughout the stay. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. With Kind Regards, Wishing you a Happy New Year!Merlin from Crowne Plaza Hesperia hotel hotel@crowneplazahelsinki.fi
來自住宿之回應: Good evening dear!Thank you for your beautiful feedback and for your time. It is very important to us. It was an absolute pleasure having you as a guest in our Crowne Plaza hotel. It is heart-warming to see how many things you kept positive and lovely during your visit. We hope to see you again very soon!With Kind Regards,Merlin from Crowne Plaza Hesperia hotel
來自住宿之回應: Good evening dear guest!Thank you for your beautiful feedback and for your time. It is very important to us. It was an absolute pleasure having you as a guest in our Crowne Plaza hotel. It is heart-warming to see how many things you kept positive and lovely during your visit. I will share this feedback with all of my colleagues.We hope to see you again very soon!With Kind Regards,Merlin from Crowne Plaza Hesperia hotel
來自住宿之回應: Dear hotel guest Thank you for staying with us. We're so glad you enjoyed your stay and liked our location. We truly are close to the centrum of Helsinki and the beautiful Töölönlahti bay area. The pictures you posted are great and very Finnish. Sorry to hear that our staff didn't reach your level. Thank you for this important feedback, it helps us to improve. Hopefully you will give us another chance and we can show you how we have improved our standards. You are always warmly welcome. Best regards, Henna, reception
Chrinald
標準特大床房
入住日期 2024年10月
夫妻/情侶
11則評價
5.0/5
傑出
發佈於 2024年12月17日
非常棒,各方面都很棒
下次去赫爾辛基還會選擇這裏
來自住宿之回應: Good afternoon dear Chrinald! Thank you for your beautiful feedback and for your time. It is very important to us. It was an absolute pleasure having you as a guest in our Crowne Plaza hotel. It is heart-warming to see how many things you kept positive and lovely during your visit. Wishing you a happy Christmas time!With Kind Regards, Merlin from Crowne Plaza Hesperia hotel
訪客
城景甄選特大床房
入住日期 2024年10月
商務旅客
6則評價
5.0/5
傑出
發佈於 2024年12月3日
非常滿意,服務也很好,下次去赫爾辛基還會再住這裏。
來自住宿之回應: Good evening dear! Thank you for your beautiful feedback and for your time. It is very important to us. It was an absolute pleasure having you as a guest in our Crowne Plaza hotel. It is heart-warming to see how many things you kept positive and lovely during your visit. I will share this feedback with all of my colleagues. We hope to see you again very soon! With Kind Regards, Merlin from Crowne Plaza Hesperia hotel
訪客
標準特大床房
入住日期 2024年10月
與好友旅遊
21則評價
5.0/5
傑出
發佈於 2024年12月19日
出遊時比較適合價格和環境都可以
來自住宿之回應: Good morning dear! Thank you for your beautiful feedback and for your time. It is very important to us. It was an absolute pleasure having you as a guest in our Crowne Plaza hotel. It is heart-warming to see how many things you kept positive and lovely during your visit. Wishing you a Happy New Year!With Kind Regards, Merlin from Crowne Plaza Hesperia hotel
來自住宿之回應: Good morning dear!Thank you for your beautiful feedback and for your time. It is very important to us. It was an absolute pleasure having you as a guest in our Crowne Plaza hotel. It is heart-warming to see how many things you kept positive and lovely during your visit.We hope to see you again very soon!With Kind Regards,Merlin from Crowne Plaza Hesperia hotel
訪客
標準特大床房
入住日期 2024年12月
商務旅客
16則評價
5.0/5
傑出
發佈於 2025年3月21日
設施齊全,早餐不錯。
來自住宿之回應: Good morning dear !Thank you for your beautiful feedback and for your time. It is very important to us. It was an absolute pleasure having you as a guest in our Crowne Plaza hotel. It is heart-warming to see how many things you kept positive and lovely during your visit.We hope to see you again very soon!With Kind Regards,Merlin from Crowne Plaza Hesperia hotel
Caomujieyouxin
城景甄選特大床房
入住日期 2024年10月
夫妻/情侶
31則評價
5.0/5
傑出
發佈於 2024年11月19日
各方面都不錯,衹住了一晚
來自住宿之回應: Good morning dear Caomujieyouxin!Thank you for your beautiful feedback and for your time. It is very important to us. It was an absolute pleasure having you as a guest in our Crowne Plaza hotel. It is heart-warming to see how many things you kept positive and lovely during your visit. Maybe next time you will stay with it us a little longer.I will share this feedback with all of my colleagues. We hope to see you again very soon! With Kind Regards, Merlin from Crowne Plaza Hesperia hotel