拉維里斯城市套房酒店(Lavris City Suites)

다음날 헤라키온 항구에서 산토리니행 페리를 타기위해 머문 호텔 입니다. 시설이 좋고 웰컴 드링크인 와인이 아주 좋았습니다.

Our check-in was very quick with the polite and efficient front desk agent. She promptly answered all questions that we had. The property is new and in very good condition with the location 2 blocks to the ferry port and approx. 6 blocks to the Center of town. We would definitely stay there again.

Absolutely perfect for being close enough to walk yet there were a number of reserved parking spots for us out front. The woman who worked during the day was THE nicest person. Loved everything about our stay and there was even a bakery just a few steps from the hotel for pastries and coffee. I wouldn’t hesitate to stay here again.

We only stayed for one night, but LAVRIS was the perfect accommodation with even better service. Everything was set up when we arrived, and we ended up arriving later than expected during the night and had crystal clear instructions on how to get in. Even better was that I requested some wine and glasses be there waiting for our arrival, and they were gracefully provided as complimentary with the room. Also, when we missed our connecting flight, I frantically messaged my contact at the hotel and she helped me immensely by answering all of my questions and contacting the rental car company for me to let them know we would be arriving after they closed so that they would wait there for our plane to land. All around terrific experience.

This hotel is perfectly located close to the ferry port, and airport bus stop a couple of steps away. The Heraklion Archeological museum is a 8 minute walk and Knosos palace a 15 minute drive. We had the Ariadne suite and it was spacious and clean. The service is top notch, Mary is so polite, professional and eager to help, she gave us plenty of advice on how to get around and some restaurant recommendations, but we ended up going to McDonald’s that is just around the corner ( 3 min walk) or the supermarket ( 3 min walk).

We found the Lavris Suites exceeded our expectations. The quality of the rooms and the amenities were as good as any 4 star hotel we have stayed in. The GM Dimitris and his assistant Mary were super helpful. Check in process was very easy. Very convenient to the bus station and downtown.

Our stay at Lavris City Suites was outstanding but ********** let us down very badly with car hire arranged through them with AbbyCar from Heraklion Airport. Despite having all the necessary booking confirmation papers AbbyCar refused us a car without paying an extra 500 euros, on top of the full 196 GBP hire fee we had already paid. On trying to contact ********** we kept getting the same message “booking reference not recognised” despite having their confirmatory email and reference in front of me. We will be taking legal action on return to UK and will never book with Hotels,com again unless contacted directly by them in order to resolve this situation and refund us the hire fee.