不論是商務還是休閑旅客,斯特拉島豪華水療度假村-限成人都能讓您的Aposelemis之行變得更加美好而難忘。旅客們會發現Schoinóntas、Analipsi Beach和KonDimAr Cocktail Bar距離酒店都不遠。酒店佔盡地理之宜,Anfield Bar、Folklore Museum of Gouves和'BARAKI' Bar離此都很近。酒店對客房的裝飾十分考究,每間設施齊全的客房都配備有房內保險箱和空調。除此之外,配備有拖鞋和吹風機的浴室是您消除一天疲勞的好地方。酒吧旨在為旅客和您的朋友提供一處消遣的場所。如果旅客想在自己的房間舒適的用餐,酒店可提供客房服務。倘若您覺得酒店的餐飲服務無法滿足您的需求,附近的Archistelios Taverna(希臘菜)、Acropolis(希臘菜)和Dichalo(希臘菜)不妨可以試試。住客既能在 健身室揮灑汗水,也可以在按摩室放鬆身心。酒店設有24小時前台諮詢服務,為下榻至此的您提供最貼心的行程安排。
訪訪客2021.09.13
Ένας επίγειος παράδεισος. Δεν υπάρχουν λόγια μόνο εικόνες για να περιγράψεις αυτό το ξενοδοχείο. Από την πρώτη στιγμή νιώθεις πως βρίσκεσαι αλλού. Η φιλοξενία, το γελαστό προσωπικό, η υψηλή γαστρονομία, η αρχιτεκτονική και η γενική διακόσμηση σε παραπέμπουν σε εξωτικά μέρη που δεν υπάρχουν στην Ελλάδα. Μόνο αν το επισκεφτείτε θα το νιώσετε αυτό το μαγικό συναίσθημα!!! Μπράβο σε όλη την ομάδα του stella island
We stayed at Palmera beach for 10 days to celebrate my 50th birthday! From the moment we checked in to the day we left,we were treated with respect and kindness. Helen, always had a ready smile. She went out of her way to put in some balloons, a lovely message in a card and a lovely bottle of wine on my birthday! Everyone at reception always made sure we had everything we needed and always had a smile for us. Chef Ali was awesome,he made me a special birthday dinner and it was so yuuumy!. The two gentlemen waiting on us in the restaurant were so lovely- special mention goes to Vasyli(hope spelling is correct)! He took great care of us everytime we were in the restaurant. There was a wide variety of dishes everyday and even my fussy eater found more than one thing to eat for the duration of our stay. I especially loved the freshly prepared salads and dips. Everyone we met at Palmera was friendly and helpful. Special mention also go to the two gentleman who carried our heavy luggage up the stairs for us as we were staying in the suites with no elevator. My daughter also treated me to a 3 hour spa experience on my birthday and I have to say,it was one of the best I've had so far! The masseuse (mortified I lost the card with his name) was very respectful and friendly during the treatment. He made sure I was comfortable throughout. Our rooms were cleaned everyday,towels replaced and drinking water bottles replenished. We loved the private jacuzzis in the rooms as we could use them as and when we fancied it. There were less crowds so time on the beach and out in tiwn was lovely. The weather was perfect and the sea water was quite warm and enjoyable for a swim. It's a cat lover's paradise,there were cute kittens and cats everywhere! My daughter ”adopted” and named a a few of them during our stay. Her favourite was a kitten she named Chaos,there was Boots and cool Dude! Couple of things to grumble about was the leaking plant pot outside our room,there was always a streak of water across our doorway. The big white and grey laundry bags left on the landing some days were a turnoff. Having said that, we would absolutely go back again!
I will try and keep this review to the point. Arrived for a 7 day stay at this hotel. Hotel looks amazing from everywhere. Booked a dazzling sea view room and when we arrived I realised it was not a dazzling sea view room and was more what other hotels would refer to as a partial sea view room - showing slight sea view from a corner. I raised it with staff who advised it was sea view but could look at it tomorrow which given the time I agreed to. I also raised it with my travel company. The following morning in the afternoon I was shown another room which wasn’t a proper sea view either. Given that I paid a considerable amount more for a sea view I wasn’t happy with the room provided. I showed the guy in reception the photo of the room I chose when booking and he told me that it “was just marketing” to which I responded it’s false advertising - he then walked off and left us. Later in the day we had a call from guest relations to ask how our first night had been etc which was nice and I explained the night had been ok but room wasn’t good. The lady told me I was in a urban city room not a dazzling sea view which I had chosen and paid more for. I later received a call from my travel company who advised that another room would be shown. Guest manager maria advised she wasn’t sure why we had been told it was city urban view but the new room was front facing sea view - we eventually moved on day 2 and there was no reimbur*****t for the days we were in the incorrect room. The new room was good but just a shame that it took so long to resolve as nobody wants a bad start to their holiday. My second critique of this hotel is front reception staff - mainly the men. Their attitude is poor and any questions appear to be a chore for them. When we arrived I asked about late checkout as our flight wasn’t until 11.55pm. I was told to request it a day before which I did. I was then told to come at 9pm and I explained I had dinner reservations but would come later In the night. I already knew there was an additional charge to keep the room which I was happy to pay. I was then told the hotel was fully booked and late checkout was not available now but we would have access to facilities. This again left a sour note to the holiday as it meant we had to rush and pack and then didn’t have comforts of using bathroom or resting etc. I also checked the hotel website and *********** which showed the hotel did have room availability so the guy on reception was being dishonest. I did challenge him On this but he didn’t appear to care and said if I wanted to book another room I could but it wouldn’t be ready until 3pm the next day. I could write so much more about this experience but overall it really ruined the day and final day of holiday. What was meant to be a relaxing day ended up being stressful as we had to be out the room by 11 and then had nowhere to really rest. Now onto the positives because there are some. Sun beds / beach etc is accessible and you can get a be
We have just returned from a week in Crete and are so pleased we chose to stay at the Sergios Hotel. Located centrally, the hotel gleams it is so clean. From Reception to the chef and domestic staff, everyone is friendly and efficient. The room was clean and modern with plenty of drawers and hanging space. Yes the bathrooms are small but perfectly adequate. The restaurant was a real delight, with a good selection of Greek cuisine mixed with the odd themed night. We thought we would eat out more but there was always something to tempt. Finally the bar and Luigi, friendly and efficient, he was always ready with a smile and never failed to ask if we'd enjoyed our day. We would definitely stay in the Sergios Hotel again, please ignore the negative reviews and try it for yourself.