芝加哥高地公園-諾斯布魯克萬怡酒店(Courtyard Chicago Highland Park/Northbrook)

Room did not have a bathtub and no attempt was made to get us a room with a bathtub. Said they could make no changes since we booked through *******. Room was described as handicap accessible, tub. Should be described as handicap accessible tub which apparently is a roll in shower. Absolutely no desire to accommodate us.

BE AWARE IN THE PARKING LOT! The hotel is fine. As expected for a Marriott. The parking lot, though, is not monitored, not lit properly, and is generally not secure. We had our catalytic converter stolen and the hotel will take no responsibility. The hotel blames corporate. Corporate doesn't respond. We are very disappointed with this hotel chain.

Very loud freeway noise and I was unable to sleep.

Fine

The building was really nice, the only real complain my wife & I had was that the bar was part of the entrance foyer with kids & teenagers hanging around. The bar "area" was NOT very baridh at all. Bar should be placed in a more private area.

Only stayed for one night but our stay was great, their indoor pool was fun and the employees were super kind to us definitely would stay there again.

The only issue we had was how cold the pool area was. Everything else was amazing!

Amazing service and communication. Room was clean, comfy, and everything worked. Overall the hotel made it feel like a home away from home.