希爾斯伯勒美洲最佳價值酒店的評論

We arrived sometime in August 2022 and stayed until January 2023. We would've left after the first couple of weeks, but we stayed because of Christine. Christine is really the only person who seemed to care about this place and she was the only housekeeper the entire time we were there. She would start work at 6:30am some days and work till 10pm or later.. The owners don't care about their property or their guests. They allowed many of their guests to turn it into a garbage dump.. Trash was thrown all over the parking lot. They didn't enforce guests to pick up their dog crap. They, literally, didn't care. The most enjoyable time we spent there was when they went back to India for the holidays. The entire atmosphere changed when they were gone. Back to Christine, she is overworked, under paid and completely 100% under appreciated. The owners use and abuse her and blame her for everything. They left someone completely incompetent in charge while they were gone and several rooms flooded during the cold snap that happened. Including our room. So instead of taking care of the paying guests there and getting them in a dry room, he spent over an hour going to empty rooms turning on faucets. Common sense would've been to turn on the rooms heat, but he lacks that. We lost several personal items from we had to use to try to hold back the water. No offers of compensations were made for our troubles. All he did was try to place the blame solely on Christine's shoulders. Yet she's the one who got a plumber to come out on Christmas Eve. She's the one who called the cable and internet companies when they acted up. The owners DO NOT care at all. They literally just want your money.. Also they can't agree on prices for the rooms. When I called to check prices I was told 1 price. I called back later and was given another price. When we arrived I was given a 3rd price. Varonda, refused to honor the price I believe her husband gave me. She told me if I didn't like it I could leave. But since this place was actually the "cheapest" if you can call it that and 1 of the few that allowed dogs, we stayed. As I stated they don't care about their guests or their workers.