The property and front desk staff were great! The only issues I had were these: There was a sticky substance left on my desk in my room when I checked in.
I went out to my car and tried to get back into the back door at 10:58am (just before checkout) and my card was already cleared and not working for me. Check out is 11am and that is the time it should stop working..not a few minutes before. I had to walk in the slippery ice to the front door to get my card reactivated and it took a lot of unnecessary time to do that...especially since the walkways at back of bldg were not salted. (The front of bldg was salted and had walkable walkways). Regardless of these issues, overall it was a good stay!
翻譯
Uyen
入住日期 2023年7月
家庭旅遊
5.0/5
傑出
發佈於 2023年7月9日
We definitely would stay again at this hotel. Surrounding area is safe and quiet. The room is clean. Have no complaints. Keep up the good work!
翻譯
Chuanding
入住日期 2023年7月
家庭旅遊
5.0/5
傑出
發佈於 2023年7月9日
Very nice hotel, friendly, clean, spacious, beautiful back garden, hot breakfirst, strongly recommend.
翻譯
Luis
入住日期 2023年6月
其他
1.0/5
發佈於 2023年6月11日
Unfriendly staff and completely unwilling to help. They guy on the front desk made me sign a document with my personal information to supposly enroll me in the IHG program, but I never received confirmation that I was actually enrolled. I have no idea what that guy did with my info. Pretty unsettling.
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Patrick
入住日期 2023年7月
其他
5.0/5
傑出
發佈於 2023年7月20日
Very nice room, staff was super friendly and helpful, very clean, great coffee.
翻譯
Christopher
入住日期 2023年5月
家庭旅遊
4.0/5
很好
發佈於 2023年5月15日
We enjoyed the property. The breakfast was lacking. We have been at many Staybridge properties even this one at different time’s. They seemed to only be putting out a minimal amount. There where several empty places that are usually filled for breakfast.The breakfast and property are the main reason’s we have chosen Staybridge. It was a little bit of a let down especially since I was treating my wife for Mother’s Day.
翻譯
William
入住日期 2023年3月
其他
3.0/5
發佈於 2023年3月30日
I have stayed at several Staybridge's around the country and have always enjoyed my stay. However this facility is "okay" but not to the standards I normally expect from Staybridge. Better attention to detail and more staff training would go a long way towards improvement.
翻譯
Matt
入住日期 2023年1月
其他
5.0/5
傑出
發佈於 2023年1月24日
Nice, clean hotel. Was a shame the pool wasn't usable, it had been out of action for months but that wasn't obvious when booking, also wasn't mentioned when checking in. Nice breakfast. Staff were pleasant but was hard to find receptionist or other staff to speak to on 3 separate occasions during my stay (to check out, ask for coffee as breakfast to be topped up, when pool would be back in use). Free laundry facilities. Would stay here again if back in the area.
翻譯
Drew
入住日期 2022年12月
夫妻/情侶
2.0/5
發佈於 2022年12月8日
The room had not been cleaned, and the staff awkwardly complained about one another as the reason for it.