胡志明市ArtSky Gallery附近酒店

After two nights in the Roseland Corp Hotel I just don’t know where to start describing this horrible experience as everything - the service, the rooms, the prices - was just so, so bad. So I just start at the beginning: We arrived on a Thursday. Arranging a pick-up from the airport was surprisingly complicated, it took several mails with the service manager for no reason but in the end there was a quite unfriendly driver waiting for us at the gate. They charged us 750.000 Dong which is way above the common taxi-rate (150.000 Dong). When we arrived at the hotel they charged my credit card for the room - twice. As the woman at the front desk didn’t understand English that well, it was quite complicated to convince her of her mistake and get the money back. The Roseland Corp hotel has an impressive entrance area. It’s nice, really. But unfortunately this doesn’t translate to the rooms. They are terrible, probably furnished in the 80s and not renewed since. They have whirlpool bathtubs made of plastic, lots of wood in the room, curtains that haven’t been washed for ages, and you can hear everything that is going on outside of your room. The first room we got smelled like cold cigarette smoke. I complained and they upgraded us to a bigger room (after we looked at a series of rooms, one of them still in use by a paying guest). But even the upgraded room was by far worse then everything we have seen in Vietnam. I wanted to cancel the whole reservation but they wouldn’t let us go. Instead they promised us the best room of the hotel the next day and we stayed. The first night was terrible. The bed had a very, very old and thus noisy spring mattress. The slightest movement made a noise. The walls and curtains had stains all over it. There’s no constant hot water, I had a cold shower in the morning. Shower and toilet happened to make weird unexpected noises. The best room in the hotel was basically the same as before but with a better view and a less noisy mattress. At this point I was ready to drink on that but unfortunately all the mini bar contained was two bottles of water. Breakfast was…well, let’s not talk about it. All of this would have been okay somehow if this hotel wasn’t so pricey. It’s like paying for a filet mignon and getting McDonalds Cheesburger. When we checked out the woman at the front desk (the same who messed up the payment) kindly asked us to sit and wait in the entrance area so she can check if everything is okay. We waited five, ten, fifteen minutes and nothing happened. When we asked her if everything was okay, she was surprised to see that we are still there. Yes, everything okay, she said. I can’t say the same. P.S.: Neil, the doorman, was the only exception to this experience. You are great, man! Please find a new employer.

乾淨。精緻。合理。位於日本西貢鎮。日本技術,斯堪的納維亞美學。強烈推薦!💯我訂了一個星期,換了一家不同的旅社,才發現我到了之後,顯然取消了,不知道爲什麼。所以凌晨3點,我在滾動Agoda住宿的地方。這個分店允許24-hours辦理入住,當時有空房。所以感謝他們帶我進去,即使夜班服務員指出我的護照和Agoda賬戶不符。我創建Agoda賬戶時排除了我的第二個名字。所以我只好在手機裏給他看我的賬號,以及我收到的預訂通知,感謝盧奶奶!❤️

1.酒店的位置很棒，大堂非常氣派，給我安全感！ 2.房間大小和設施嚴重和價格不匹配 3.前台的中文服務一言難盡，check in收取200w越南盾按金，我們入住的是無煙房，去泳池游泳抽了幾支煙，把煙灰彈進帶過來的飲料瓶，因為沒有地方丟，把瓶子帶回房間。check out時，服務員説我們在房間抽煙，我們表示我們沒有，一起去房間查看，房間確實沒有我們的煙味，最後按金還是退了！但是全程酒店服務員態度很差，像是我欠了2個億！垃圾！垃圾！垃圾！溝通無比困難，態度還差！

這裏的服務無可挑剔,Long是我的聯繫人,他確保我在酒店住得很開心,他非常周到,總是主動提供幫助,其他成員也很親切。如果你喜歡亞洲早餐,你會發現一個非常好的傳播(他們也做煎蛋卷,有很好的麪包部分)。我遇到的唯一的小問題是有時在我的房間裏有香菸的味道。

14年的四月17到21,我們入住這裏,酒店的服務員很靈活,我們的到時候是十點半,早早就登記,我們住的是豪華房,很大,早餐不差,但是希望廚師能夠每两天換一下菜單,第二天的晚上我們到西貢河玩,我丟了我的三星手機(剛買三個月)但是幸運的是他們沒有拿走我的錢包,否則,我要補很多的證件和報告,因為有身份證,現金和三張的銀行卡在裏面,我回到酒店,請求幫助,前台的服務員帶我到警察局,錄口供,在警察局,沒有一個警察會說英語,幸運的是湯米先生跟我一起,幫我翻譯,因為已經是晚上七點了,警察局下班了,我們第二天早上來交報告,因為需要局長的簽字,和蓋章,因為是第三天了,我預定了頭頓市的旅行,沒有辦法,湯米先生幫我,真的非常感謝他,一定還會再來的。

因為良好的入住體驗，從美奈回來繼續入住這家酒店，體驗依舊棒棒的！ 入住時酒店依舊貼心的安排了兩間有小床的房間，工作人員除了個別以外，均可以英文溝通，甩美奈某排名第三的豪華酒店一大截，裝修雖然老了點，但保養和維護都還不錯，這次還體驗了健身房和游泳池。最後再表揚一下酒店的早餐，品種豐富，味道也不錯，整體完全符合五星豪華型的定位。

萬豪會員胡志明首選的酒店！ 酒店對萬豪會員非常友好，鈦金卡積分兌換入住，即便在酒店旺季(4.30越南公休日)，房態緊張的情況下，前台的Ha 和 Vicky 依然主動為我們升級至套房(共4天)，感恩。 我和父母三人出行，母親也是萬豪白金會員，客戶部Vivian幫我們申請了額外的酒廊使用權限。再次十分感謝酒店，以及Ha, Vivian, Vicky的幫助。 在酒店裡麪所有的人都非常的友善，笑容常掛臉上，每個人英文溝通的能力都不錯。門童Noah，很熱情有問必答。 餐飲部分，早餐豐富，早上吃早餐的時候可以一人點一個椰子，很有東南亞的風味。有新鮮的現煮Pho，料非常的足，味道也非常不錯。雞蛋的製作部分也非常的用心，班尼迪克蛋有精緻的擺盤味道也不錯非常不錯。晚上HH更棒，每一個餐單都是按位上，一碟一份菜，香檳不錯順口用於佐餐很不錯 硬件設施，房間硬件不錯，房間雖然不算太大，但是景觀一流，在房間裏面直接就可以欣賞4.30號晚上胡志明的煙花盛宴。健身房設施齊全，在6點一邊健身一邊，一邊看夜幕降臨，Landmark 81點燈是很奇妙的感覺。泳池略小，衹有2-3米寬，更多適合在泳池裡麪降暑，觀看城市景色。 整體我會給酒店打11/10，物超所值！

這個價格這個酒店值了。唯一的缺點是洗手間的管道是聯通的，樓上或者隔壁房間廁所沖水或者洗澡時，自己房間的噪音也比較大。 前台非常熱心，保安也非常熱心。 整體環境很不錯，離機場很近，非常方便。走路大概15分鐘都可以到機場。

到胡志明市放鬆的首選，社備齊全，超低價位還有游泳池健身房，還有花園室外空間可休憩，房間陽光充足視野佳還有空氣流通新鮮

新開業的酒店，服務很好，早餐豐富，酒店很有特色，要是有會講中文的服務員就好了。