來自住宿之回應: Dear Mr/Ms. Xinyi,We are deeply sorry to learn about the challenges you encountered during your stay. Please accept our sincerest apologies for any inconveniences caused. We take your feedback seriously and are committed to addressing the issues you've raised with utmost urgency. Rest assured, we will be making the necessary improvements to ensure a much better experience for our future guests. We would appreciate another opportunity to host you and demonstrate the true level of service we aim to provide.Kind regards,Yen Nam Hotel Hoang Van Thu
訪客
標準雙人房
入住日期 2025年4月
商務旅客
2則評價
10/10
傑出
發佈於 2025年6月1日
飯店位置優越,靠近機場,出遊非常方便。房間雖小但設施齊全,舒適乾淨。
原文由 Google 翻譯
Henry Hoai Phuong Ha
標準雙人房
入住日期 2024年8月
獨自旅遊
11則評價
10/10
傑出
發佈於 2024年9月5日
This is the fifth time I have stayed at this hotel.
來自住宿之回應: 親愛的先生/女士。
感謝您近期選擇 Yen Nam Hotel Hoang Van Thu 入住!我們非常高興收到您的精彩評論。您對我們的好評以及整體體驗對我們的團隊意義重大。提供卓越的款待是我們使命的核心,我們很高興知道我們成功地讓您擁有難忘的住宿體驗。
我們希望盡快歡迎您回來,如果我們可以做些什麼來讓您下次入住更加美好,請隨時與我們聯繫。
溫暖的問候
黃文圖延南飯店
來自住宿之回應: Dear Mr/Ms. Le Hong Cuc,Thank you for taking the time to share your experience with us. We appreciate your feedback and the insights you provided. We strive to continuously improve our services, and your comments will be instrumental in helping us do so. If there is anything specific you feel we could enhance, please let us know, as we value your input. We hope to have the opportunity to welcome you again and provide you with an even better stay.Warm regards,Yen Nam Hotel Hoang Van Thu