洲際酒店集團智選假日酒店及套房芝加哥 - 霍夫曼莊園

Great people thank you for your services

Holiday always is the good choice, nice room....

Everything was perfect except the bad and pillows the mattress where not very comfortable king size bed and it was not comfortable is not very common Every other Holliday inn I have been are extremely good

Very well maintained, clean rooms. Breakfast was about the best I’ve had at any similar hotel. TV in room was very modern with many connection options. I would definitely return.

Had to leave 2 days early of our departure date because of a incoming snowstorm to return to Tennessee and was billed for the 2 days we did not stay there because that is their policy. Poor customer service. Could care less about the customer. Policy smolicy. I was in the service industry for 40 years and sometimes you have to work around your policies to make sure your customers are highly satisfied regardless of your policies. If you want repeat customers this is an example of what not to do. Will not be returning to this overpriced unaccomadating hotel.

Had a great stay, hotel is clean, staff is friendly, and it's located in a quiet area. Only issue we experienced was the first of the two nights we were there the room directly above us was extremely loud all night long right up until about 6 am. Probably had something to do with the two big tour buses in the parking lot and some sports team. They were gone by the next night so it was quiet.

Parking was easy and safe. Well lit lot at night. The whole hotel was clean and fresh. Person at the counter was friendly and helpful. My breakfast was good. My brother and friends live in the area, so I will stay here again.

Parking was easy , quiet area, hotel staff friendly and helpful. Breakfast area was clean.

Staff person at check-in was friendly, efficient and helpful. The room, bathroom and common areas were all very clean. Breakfast was good! Highly recommend this property and would stay here again.