Nice room but they tried to overcharge us when we left. We told the man the correct price and he got very aggressive, screaming and shouting at me. I told him I would no longer converse and he could wait and speak with my boyfriend. When my boyfriend returned and tried to explain, the man came out from behind the counter screaming and charged at me. The owner eventually got involved and we were charged the correct amount after some time. Also the family that run the place are extremely loud at all times and there was no peace and quiet during our stay. They were flexible in letting us extend and did our laundry, although this was at a higher price than we saw advertised everywhere else. Good location but I’d say you can find better with nicer customer service in Hoi An.