Im not typically the type to take the time to write reviews but I had to take the time to warn potential guests on here about the safety concerns in the rooms to prevent another dangerous incident. I stayed at this hotel with my family and after a long night I went into the rooms restroom to change. Once I was done I realized whether I turned the restroom lock and hand left or right the door would not open. The whole lock came out inside the restroom and I was stuck in there for over 1 hour at 3AM. Fortunately I was not alone and my boyfriend and family were on the other side to calm me down. The lobby was immediately called and the help we received was unbelievably poor. The one in charge of the hotel had no solution for getting me out. They called up their “so-called” maintenance worker and he came up empty handed. My boyfriend asked for a screwdriver and they didn’t even have that. He claimed he was attempting to find a different key when there was no key whole on the lock. First responders were police officers, not medics nor firefighters. The manager had nothing to say. No one was helping, I was in the restroom for 1 hour and when I just heard everyone talking outside the door and not doing anything about it I began to panic. Taking matters into our own hands my boyfriend tried kicking the door open and it wouldn’t budge. We had no other option but to break a whole in the wall big enough for me to fit. The female manager from the hotel tried to physically stop my boyfriend from doing what he had to for getting me out. I had to squeeze through a small hole through the wall that was made under the sink of the restroom. The insulation made me so itchy but fortunately I had another family members room to shower in. I had already showered and firefighters had barely arrived and still took more time to open up the door with a crow bar as if they weren’t even called until more than a whole hour later of being notified. The hotel relocated us to another room, not one apology given by anyone. The next morning we had breakfast there in the presence of the manager we had dealt with and no words were exchanged with us. That day we went to run errands and have lunch and when exhausted from the chaos I decided to get dropped off instead of visiting family. I arrived back at the hotel to get some rest and I realized 2/5 rooms of my family members keys had been deactivated. When I went to ask for reactivation they said we had to pay a $700 fee for the damages which we had no other option but to do to the walls to get me out of there. When we told them we refused to pay anything we were evicted. Not only were we evicted but when we called our family back to pick us up our 4 other family members were also evicted when they had completely separate reservations. Had I decided not to stay back I could’ve been evicted in the middle of night with no where to go and too exhausted too drive home. They treated us like criminals and at first tried to deny allowing
HT 歐雷酒店提供給探索這座城市的旅客一個理想之地。 HT 歐雷酒店是您遍覽蒂華納美景與親近大自然之聲的理想選擇。 Pet Zone AQUARIUM,Parroquia Maria Madre de Dios和Municipal Auditorium Fausto Gutierrez Moreno都在短距離內,在此區域可以參與多元的活動。 結束一整天的觀光行程,客人可在舒適的酒店休息。 這間蒂華納酒店在網站上提供了停車場。
2024.01.21
Affordable rates and clean rooms. Hotel has secured parking. In house restaurant and room service available. Beds are comfortable. The only issue I had was that my reservation had been cancelled for arriving after 7pm. I reserved 3 rooms via ******* with credit card guarantee. At check in I was advised to make reservations directly with hotel, they do not honor ******* reservations or late check ins.
Cuarto p handicap muy bien equipado. Pero no hay baño p handicap ni en recepcion ni en restaurant. Buena atencion del personal. Si regresaria. Muy cerca del CAS. Restaurant muy basico pero suficiente para estancia corta.
革命酒店提供給探索這座城市的旅客一個理想之地。 在蒂華納對於商務旅客或休閒旅行的人來說,革命酒店提供了舒適的住宿。 Hong Kong Gentlemen's Club,Tijuana Aquarium和Coko Bongo Mega Nightclub都在短距離內,在此區域可以參與多元的活動。 當客人有多餘的休閒時間,可使用現場的各種設施。 對於獨自旅行的客人,這家酒店始終是最受歡迎的選擇之一。