Residence Inn by Marriott Syracuse Carrier Circle is conveniently located near Interstates 298 and 90 (New York State Thruway). This multi-complex townhouse style hotel is located just two miles from Syracuse Hancock International Airport. Complimentary breakfast available with average quality fare but with limited selection. No on-site restaurant. Two or three dining establishments are located within walking distance. Staff are friendly, knowledgeable. Main lobby was clean but complex exterior walkways had assorted trash and garden waste at the time of my stay. The building complex walkways also had several discarded beverage containers and one pizza box laying about. The respective box contained discarded pizza and was feasted upon by two squirrels. After arriving in my suite, I was notified by front desk staff by room phone that the prior guest witnessed a bat in the suite. I was asked if I would like to change rooms to which I agreed. I was provided with a neighboring king guest suite (not an upgrade but equivalent room). Guest suite kitchen drawer handles were loose and one handle pulled completely away from the cabinetry. With the exception of oven, full kitchen available in guest suites. The guest suite carpeting was worn and kitchen tile chipped. The guest bathroom tub was quick to fill as the drain was notably slow. Several fruit flies were apparent in the suite. Guest WiFi was notably slow. Overall, the guest room was average but furnishings were worn and dated. Guest bathroom sink and vanity are located in bedroom suite, separate from shower stall and toilet. Fitness center located in the center of the complex is clean and has basic yet modern equipment. Exterior swimming pool located in the center of the complex was permanently closed. Center courtyard featured a half-court basketball area. Ample parking available. Traffic noise from busy Route 298 and exit ramps from Interstate 90 is prevalent on sides proximal to the respective roads. Overall sub average experience and I would consider another hotel when visiting the Syracuse area in the future.
stayed here numerous times and was pleasantly surprised to see the property being renovated, looks like a lot of work is being done here. I got a free upgrade from the staff to try out the new guestrooms. brand.new.everything. the bed was awesome, actually i slept too much and ended up leaving late. ill be back here for the fair in a few weeks, already booked the new room!
In my opinion, there is not a whole lot on which to recommend this hotel to anyone, except for the friendliness of the staff. I expect more from a Holiday Inn. If I had paid around $100 a night, I might have just chalked it up to being a low range hotel, but I paid more than double that amount based on the name brand and the reviews. The hotel is really not well maintained. Little things that you would never see in a hotel chain like Hilton or Sheraton but would expect at Days Inn or Super 8. For instance, the lights in the room were older wooden ones that were scratched and scuffed. They had outlets in them, and when you plugged something into them, they were really loose. There were no charging ports or modern updates to the room. The biggest issue, though, was the sleeping conditions. I can't explain it - it might have been the quality of the sheets or the hvac unit, but the sheets were heavy and felt damp. We stuck to the sheets and were unable to move around easily. The bottom sheets kept coming off the bed. Plus, both my husband and I had terrible sinus issues each morning when we got up. The shower has little water pressure, and the bathtub is raised up. When you stand in it, it feels like you might go through it. As I said, the staff was very nice. I have nothing negative to say about them. The breakfast was status quo. We will not stay here again.
When you stay at Quality Inn & Suites East Syracuse - Carrier Circle in East Syracuse, you'll be near the airport, within a 10-minute drive of Syracuse University and Destiny USA. This hotel is 6.4 mi (10.4 km) from Carrier Dome and 9.8 mi (15.7 km) from New York State Fairgrounds.Make use of convenient amenities such as complimentary wireless internet access, wedding services, and a television in a common area. This hotel also features a banquet hall and a vending machine.A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.Make yourself at home in one of the 88 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature hair dryers and toothbrushes and toothpaste. Conveniences include desks and desk chairs, and housekeeping is provided on request.