休斯頓市中心/會議中心Residence Inn 酒店(Residence Inn Houston Downtown/Convention Center)

The breakfast room was spacious. The sofa bed in the room was not working. Front desk was called and they delayed in responding. In the end they couldn't provide a bed to replace the non-working sofa bed and we had to sleep on the bare floor. The shower knob was not user-friendly.

Rooms was clean but very outdated. Looked liked something from Addams family. If I was not with a group then I would’ve gotten a hotel elsewhere. Smallest tv ever. Tv was far from bed so makes your eyes hurt because it’s so small to see. No USB cord. No smart tv. We in 2023. Please keep up with the updates.

位置很完美。我們步行即可到達不錯的餐飲和娛樂場所。我還很欣賞公共交通（電車、優步等）的便捷性，我確實希望休斯頓市中心附近有更多便利店可供選擇。如果能夠從酒店外的地方購買小吃和飲料，而無需乘坐 Uber，那就太好了。

It was in a convenient location. But some of my stuff got stolen. The cleanliness was poor and front desk was friendly but didn’t really act on things being told to them.

入住時間給我留下了深刻的印象。抵達時已接近下午 6 點，不得不等待幾分鐘才能獲得乾淨的房間，但很幸運，因為有些客人已經等了至少一個小時。洗髮水護髮素和沐浴露分配器是空的。熱水不會持續很長時間。總的來說，這是一家不錯的酒店，步行即可到達丰田中心觀看火箭隊的比賽。我考慮過再次住在那裡的價格。

Clear miscommunication. Customer service is everything when your not comfortable staying in an unfamiliar place vs your home.

我已經有一段時間沒有住過Residence Inn酒店了。忘記了在一整天的工作後擁有更大的房間和公寓的感覺是多麼美好。沒有使用廚房，但一切看起來都很新而且乾淨。不銹鋼器具。休斯頓四天商務旅行所需的一切。肯定會再次入住。

Of the 5 consecutive nights, we only made the bed on the first day. No plates or cups refilled.