休斯頓I-10州際公路西/能源走廊萬怡酒店(Courtyard Houston I-10 West/Energy Corridor)

The outside of the property was a bit rough looking, but once inside, we were pleasantly surprised! It was very clean, nicely designed, and the staff were all very friendly and helpful. The breakfast sandwich I had the second day was delicious. The room was very clean and comfortable. We got a ton of channels on the TV (my husband's favorite thing). The decor was attractive and the room attendants did a marvelous job cleaning up after us. Our only complaint is that our bed was hard as a rock and the pillows were too soft for us. Our air conditioner seemed to be struggling a bit, but worked okay. You have a very nice property (and my husband has worked at a 5-diamond property in Seattle for a combined 35 years and even HE was impressed - once we walked inside)! Thank you for a wonderful stay!

My stay at this hotel was very dissapointing. From the moment we arrived we had issues. Room assigned to us had people in it when we got to the door. Went to lobby and they assigned me another room. 1 hour later 5 men were trying to enter my room with a key card but i had the deadbolt on. They were assigned my room. To top it off I got charged twice, once from ********** and 1 other time by the hotel. nice hotel but Very disorganized !! management needs to step UP!

Beds were comfortable I can say. Well the back of the hotel need more lighting (dark), outdated popcorn ceilings/walls in our room, no main light just lamps, shower head need replacing.

Our stay great. We had a great experience. Everything looked brand new, it being so clean. Our room had the sofa bed that sat just us two very comfortably. Also a stand in shower. Both that I was looking for. The bed was very comfortable, especially with extra pillows. Only complaint I have is that the shower head was dirty. The water wasnt coming out straight enough. Shawn that was at the front desk when I arrived that evening was very helpful, informative and patient with me.

The rooms were clean and very nice, they had been redone recently. No smart TV's, but they are going through an owner or management change, and supposedly will upgrade to those. A few things were a bit rundown. People at the front desk were nice. The pool was clean, but only one table and chair available for the whole pool and 2 lounge chairs. Another chair at the pool was completely torn and unusable, not sure why it was still out there! The bar was closed until new management takes over, which was disappointing. There are definitely some details that could be tended to that would make it an even better place to stay. Overall, I got a good price and the hotel was convenient to our event, so I feel it was a good value.

This property was not what I expected online this property needs some TLC… nothing works like phones in hallways no food or drinks in market place the Starbucks or cafe place not open..smh

The sign with the hours for the bar/bistro were not correct as it was closed the entire time I was there, including breakfast, when it says "daily breakfast made to order" upon booking the stay, but that is not true and even the staff said the hours on the sign sitting on the bar is not correct either so I don't know when it's actually open ever

The facility seems pretty dated. The parking lot was very dark and there was vehicle on blocks missing the wheels in the back of the hotel. The only thing that I encountered that I enjoyed was the service at the cafe.

El hotel es muy viejo y no lo han renovado... Los cuartos muy bien pero las áreas comunes sucias y viejas