The Sam Houston Hotel, Curio Collection by Hilton

My experience here at The Sam is always amazing. The staff is very welcoming, knowledgable, and they take the time to get to know you. Staying here makes me feel like I don't even want to leave after being here for a weekend or a night. Facilities are clean and highly operable as well. All in all for my wife and I we give this place a 10/10. I book the same room every time we want to get away, and for this holiday season we decided to get rid of the kids and enjoy ourselves!

Great

One of my worst hotel experiences ever. Our need for a room was to have a place to sleep and shower in the morning. We got back from our venue around 10:30 and fell into the bed. outside street noise went on for a couple of hours. In the middle of the night, there was some weird electronic clicking sound that seemed to be coming from the ceiling. finally, after a not-so-good night's sleep, we both needed to get a shower to prepare for our three-hour trip back to corpus christi. The water trickled out. the water in the sink faucet was stronger. the temperature kept on changing, so we could not even shower in the trickle. in addition, the toilet was not cleaned even to normal home standards (hair, dirt and urine around one of the seat hinges, crud on the shower tile edge next to the glass door, etc. Our 300 dollar room was very small, but attractive. they clearly were using the small space to it's best advantage, with a built-in desk and a tiny couch that still gave us room to move about. when i approached the manager about our situation, he apologized, explaining that only one other person had made the same complaint about the water. turns out it was a bad pump. I insisted that this was a serious inconvenience, and he responded that i had full use of the room up to the morning, so only a small percentage of my stay was impeded. WHAT? a good shower was 1/2 of what i booked a room for. 1/2 to sleep. manager was unempathetic and barely responsive.

The hotel itself is ok, rooms are on the small side, but adequate. My vehicle was broken into while it was valeted and the hotel tried to say that the window “exploded” on its own. The vehicle was located in a private parking garage that supposedly only they valet had access too. Yet somehow my vehicle was singled out and broken into. The hotel tried to not take any responsibility until I informed them that items were missing.

Beautiful hotel, but nothing states until you arrive. There's a $42.00 valet fee or else you're parking away from hotel.

Very nice boutique style hotel. The rooms and bathrooms are very nice and modern. Check in and check out was very simple and quick. Over night parking was expensive and should be included in the stay, but it seems all downtown hotels charge for parking. The homeless population outside the hotel is overwhelming but that not the hotels fault. I will stay here again.

Unbelievably loud. There was a party on 2nd with live music (some of it in the hallway) that went until midnight, and it literally shook our bed on 3rd floor. Everyone was told we basically just had to deal with it. Loud outside the windows. All “renovations” are super shoddy. Dust all over our room (light fixtures, etc.) Carpet smelled bad. Entire floors smelled horrible. Front desk staff was always incredibly friendly though. Bar tender and Chef incredibly hardworking and kind.

Location was great for the price, breakfast was good as well. Valet was a little slow, the bar area had a foul smell and the homeless people surrounding the hotel was a little disturbing. Not a bad stay overall.