休斯頓市中心雅樂軒酒店(Aloft Houston Downtown)

Great hotel and service. Great location with fun things to do

깨끗하고 친절한 호텔. 위치도 좋고 머물기 아주 좋았어요. 아침식사하는 식당은 없었지만 1층에서 간단하게 파는 음식을 사먹을수 있어서 괜찮았어요

他們在屋頂上有一個 24 小時開放的游泳池，在休斯頓令人驚歎，所以很興奮去那裡參加 7 月 4 日的派對，今天不得不預訂我自己的房間所以你必須來休斯頓你必須檢查一下你必須在高處

非常乾淨安全！那裡的每個人都很棒而且樂於助人。最好的停車場位於 803 Fannin 街對面。

很棒的位置。

El servicio fue pesimo desde el check in. Todo mundo parecia estar enojado. Ofecen el pago de desayuno y es solo un muffin y un cafe o jugo...muy poco para el precio. El estacionamiento carisimo...$50 dls por dia.. mal. Me hicieron mi check out desde las 8:00 sin conexion a wifi. La alberca estaba cerrada por exceso de calor. Eso es absurdo..a eso va uno a la alberca. Lastima que siendo de la cadena Marriot tengan un pesimo servicio y actitud. Y ni como salir caminando; a una cuadra lleno de homeless. No recomiendo este hotel en lo mas minimo. Lo siento como un robo a mi persona.

I travel for work half the month and will not be staying at aloft. I requested a double queen room and when I walked in, noticed my view was a brick wall. The manager and staff informed me they can switch my rooms but views are limited. The staff never got back to and even told me they do something for my troubles. I never received anything. When I booked the room , I added breakfast and told the front desk person I would like to order food. They told me I don’t have breakfast and I had to call ********** and have them call the front desk to inform them I had breakfast. I ended up getting charged 50$ for breakfast and even one day was not able to eat because there was none in the kitchen to make breakfast. I told the manager to cancel my order because I was going to be late for work: Overall, I am not happy with the quality of the room because there NO NATURAl light whatsoever coming in: the customer service is terrible and nobody follows up with their promise. I called to get the breakfast adjusted yesterday and was promised a new receipt and I am yet to obtain that. You have to call multiple times and follow up, which I do not have time on a business or leisure trip for that matter! Save your money and go somewhere else.

Sin duda regresaría a este hotel, lo único que no me gustó es que no nos hicieron la habitación