布萊頓克利夫頓之家旅館(Clifton House Brighton)

Booked and had confirmation to stay over Pride weekend. ONE week prior they sent an email saying I’d made a date amendment which I had not and that they could not accommodate my booking. Showed them my confirmation and said I’d not made any change and they said they’ve over booked and are cancelling my booking. But it’s okay, they’ll give me 50% off next time. It’s Pride weekend so we are now completely stuck. Terrible experience

Lovely staff who were very friendly, communicative and helpful. Unfortunately I was charged a pre authorisation fee and the full amount was taken out before, even after choosing the option to pay at the hotel upon arrival, with me still having to pay when I had got there. However this was not the hotels fault and I have raised this issue with them. Otherwise the experience at the hotel was good, the room was spot on. Many thanks

Rung ahead to inform them we would be arriving early. Not a problem as room will be ready. Arrived at 2pm & told no check ins before 3pm, so sent to the local pub for an hour. All very friendly when we went back & paid for the room. Then the customer service was zero. TV was not working or tuned in. Owner failed to respond to any messages about this, so we had to go out to watch the football that we planned to watch in the room. There was a list of RULES on the wall that filled 4 A4 sheets proving the point that the business was more about the owners convenience than the guests. Despite this, the room was clean, tidy & the bathroom was superb. The owner just needs to learn about customer service.

Generally quite nice, but two very specific complaints. First, the bed was not good. Second, the shower was far too on the first night cold, than far too hot on the second! But clean, well-presented, suitable temperature and free wifi. At this price, don't expect miracles.

It was okay, but very far from all the places that is good to enjoy. It is just really a place to sleep in and take a bath thats it nothing special.

Easy check in, rooms were spacious, shared bathroom was big and surprisingly the towels were very soft and comfortable. Only 5 minute walk to Portslade station which is then a 10 min train to Brighton. Sainsburys and Aldi also near by. Very good location años very good price compared to Brighton central. Great for people who do not mind the extra bit of travelling.

Brilliant choice lovely en-suite room, close to train station, as had to go to family wedding.

communicated well around arrangements for keys and parking, really nice room

Little complaints considering what I paid and I made sure I had the en-suite double as I believe the other rooms all share a bathroom. Overall it was absolutely fine and value for money. Friendly staff