Booked a room for 4 people. Got there and besides the place resembling a motel, room and beds were way too small for 4 of us. Only room for 2. They said they didn’t have any bigger rooms/ beds and couldn’t give me a refund because I booked with *******. Asked me to speak w/ manager in the morning. So I stayed 1 night but wife & 1 kid went home. In the morning, the manager wouldn’t come out to talk to me, sent an employee to give me the same story. Can’t help me. I had to go back and forth with ******* and the hotel about who could cancel the booking and refund me the remainder. Finally ******* gave me a “courtesy” refund but apparently I could have been totally screwed. Terrible experience. And they don’t serve free breakfast as advertised.
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