亨茨維爾希爾頓安泊水療酒店

The hotel is nice. Not as nice as I thought it would be but its clean. The bathroom could use some updates and some new tile grouting around the tub. But not a bad or gross place. The AC was broken. The chillers were up and down, and no matter what I tried the room temp was getting hotter by the min. When I first checked in the room was 70° F. I set the AC at 67 and 20 min later it was 72°. A few others in the hotel told be they had to be moved to a new room. I did not stay they night, I left at 9pm. Too hot and humid. The staff was amazing and super helpful and understanding. The lady at the front desk deserves a raise. Because the staff was awesome I would consider trying the location again. (After they get the AC fixed)

Magnifique hôtel, chambre très spacieuse. Clim silencieuse qui ne souffle pas dans le visage quand on dort. Très propre. Petit déjeuner excellent où l'ont a pu commander directement si on le voulait des plats chauds fait par un cuisinier.

My stay was enjoyable but the staff was not very helpful. It was disappointing that we were not able to have coffee on the day of the event and the coffee machine was down. I just don’t think the hotel accommodation for so many women who only stayed there because of the conference was considerate of our needs.

Disappointed in Huntsville A few issues: 1) the word “spa” was in the name of the hotel, so my party brought appropriate clothing and planned attending the spa during their stay, just to be told that there is no spa and hasn’t been for quite some time. This needs to be changed in the name, so others are not equally disappointed. 2) Also, my room temperature was freezing cold and the wall thermostat could not be regulated. Wound up having to turn the HVAC completely to warm the room because I cannot get to sleep in a cold room. 3) The included breakfast buffet did not open until 7:30am, and that was also the time that I needed to be at door-opening at the Von Braun arena for the event that I came to Huntsville to attend. My roommate was able to attend breakfast but I was not, having to get to the arena to hold seats for my party. Why this is a problem is because every hotel that I have booked starts their breakfast buffet at 6:00 or 6:30am. If the Embassy Suites breakfast started earlier, I would have been able to use my benefit and make it to the arena on time as well. I feel that I did not get what I paid for, and should be compensated for my inconvenience and disappointment.

The toilet did not work. The hot water in the shower was gone after less than five minutes. The TV did not work properly. The coffee maker did not work. All in all, a very suboptimal experience !!!

Great place to stay in Huntsville! They were quick and friendly and answered all questions we had. It was connected to our venue and just perfect!