阿拉巴馬亨茨維爾/研究園區希爾頓惠庭酒店

The breakfast was amazing with so many options. My daughter has celiac disease and was able to find so many delicious options. My other kids enjoyed being able to make their own breakfast sandwich each morning. Staff was extremely friendly as well and willingly answered any questions I had. Great location. Appreciated not being on a main road but still able to easily get around.

Room was clean, breakfast was decent and the kitchen area had every o you'd need for an extended hotel stay but what made this hotel "excellent" was every staff member I came into contact with tact with was extremely friendly

Hotel was so filthy, we moved out within hours and started cancellation. One room smelled like urine and had pink mold. Other had black mold, food and other items on floor, toilet not cleaned, ice bucket had greasy handprints, carpet in hallway nasty, black. This hotel is also apparently under construction. Vents had black mold/dust on them. Will contact health department. Started process with Hilton and Orbitz. Hilton--good CS. Orbitz--terrible CS.

Hotel is being renovated which was not disclosed. Insects in the room when i checked in. They sprayed insecticide and then i left for a few hours. Returned to live insects in the bed. When i asked for a different room, I was told they are fully booked. Front desk told me I was complaining. I checked out immediately. Terrible experience.

We had a great experience checking in with Danielle, she was super friendly and very helpful.

A mi me encantó el lugar, El desayuno estaba muy rico le doy un 1000

I got the room for 1 adult and they gave me a room and charged me for a sleeper couch which was in my room an extra 197.00. Overkill. So I paid 375.00 for one night and over $400 for another when I stayed there a week earlier for $257.00 and the reason given was that it was “full” and it clearly was not.

Our room was a Sauna! We were miserable! Checkin was great and the room was very nice and clean. We had a double queen suite. The reason I rated this low is because after check in I notified the front desk that our ac wasn’t working properly, it’s summer. Neil stated to turn the ac up to 70 and turn the fan on. Which I did to no avail. He also said he’d send maintenance and they never came. I called several more times and they said they had nothing else big enough for our family. The next morning I call&go to the front desk. They assure me they will get maintenance there. Nope! This goes on all day into the evening at midnight I finally am able to get the desk to give me a fan. Take it to the room and it doesn’t blow very well at all it broken. I resort to dipping towels in ice water and laying the over myself and my children. The temps were 87-97 during our stay plus humidity in Alabama. I did not sleep but a few hours because it was so hot and trying to keep my kids cool. The maintenance guy finally showed up 3 hours before we check out and said there’s no refrigerant and it’s frozen over so it will not cool. He also said that he had told the hotel to get bigger units for the large rooms because they are the same units from when hotel was built and they haven’t. The hotel satisfaction statement says if your not happy the stay is on them and that’s a lie. I still had to pay for a night which should have been refunded. I’m not happy at all.

The staff was friendly and helpful. The breakfast was good. The rooms were clean. We had a great weekend stay. If I ever come back to Huntsville, I would choose this property again.