赫爾格達純時尚生活施柏閣酒店的評論

來自住宿之回應: Dear Guest,Thank you for your wonderful review! We're thrilled to hear that Steigenberger Pure Lifestyle exceeded your expectations and that you had such a great experience in Egypt. It’s fantastic that you enjoyed our friendly service, welcome drink, and complimentary bars—we always strive to make our guests feel at home from the moment they arrive.We're also delighted that you took advantage of the golf course and found the experience convenient.We would love to welcome you back soon for another unforgettable stay.Best regards,Your Steigenberger Pure Lifestyle Team

來自住宿之回應: Dear Liulinbin Cherry,Thank you for taking the time to share your detailed feedback. We’re pleased to hear that you found the hotel comfortable and quiet and that you appreciated the access to our sister hotel facilities. It’s also great to know that our post-checkout amenities added convenience to your departure.We appreciate your comments regarding the room amenities, towel quality, and dinner reservations and we want to assure you that since your last visit this has changed for better. Your insights help us improve, and we will certainly keep taking guests feedback into consideration. We also acknowledge your feedback on transportation pricing and would be happy to let you know that we also implemented the repeater guest and direct bookers a complimentary transportation with the hotel shuttle bus, which may add additional value to your return visit.We hope to have the opportunity to welcome you back in the future for an even better experience.Best regards,Your Steigenberger Pure Lifestyle Team

來自住宿之回應: Dear Guest,Thank you for sharing your feedback on Trip.com. We are glad to read that you found Steigenberger Pure Lifestyle to be a comfortable resort with an abundance of dining options. Providing variety and quality is something we take great pride in.We appreciate your thoughts on the room design, and we’ll take your comments into consideration as we continuously strive to enhance our guests’ experience. Your insights are valuable, and we’re glad to hear that you still found the stay worthwhile.We hope to have the pleasure of welcoming you again in the future.Best regards,Your Steigenberger Pure Lifestyle Team

來自住宿之回應: Dear Gülce,Thank you for taking the time to share your experience on Trip.com.It is really a pleasure to read that you had an amazing stay with us and that you praise everything as perfect. We are delighted to hear that you enjoyed the adults-only atmosphere and the access to our sister hotels and restaurants. Providing a variety of experiences within close reach is something we take pride in. At the same time, we value your feedback regarding the beach size and availability of sun loungers and will take it into consideration as we strive to enhance our guests’ experience. Regarding the beach, unfortunately we cannot change the size of our beach, but as you know from the hotel brochures and the information you receive on arrival, our guests are entitled to use the beach of our sister hotel ALDAU Beach Hotel. If you are having difficulties finding a place on the desired location on the beach or pool area our Recreation team is always present and will do their best to assist you once reported. Also to satisfy our guests hotel has increased the amount of beanbags, which are easy to move in any place for those who wants to enjoy in the pool or beach area until the very last sunlight.We hope to welcome you back again soon for another relaxing stay.Best regards,Your Steigenberger Pure Lifestyle TeamWe hope to see you soon again.With best regards,Your Steigenberger Pure Lifestyle Team

來自住宿之回應: Dear 헥찌,Thank you for your wonderful review on Trip.com.We are glad to read that you had a fantastic stay and enjoyed the dining service and daily events. It’s great to know that you had such a memorable experience and would love to return. We look forward to welcoming you back for another unforgettable stay.Best regards,Your Steigenberger Pure Lifestyle Team

來自住宿之回應: Dear Guest,Thank you for taking the time to share your experience on Trip.com.It is really a pleasure to read that you had an amazing stay with us and that you praise everything as perfect.We hope to see you soon again.With best regards,Your Steigenberger Pure Lifestyle Team

來自住宿之回應: Dear Guest,Thank you for your wonderful feedback on Trip.com.We are happy to read that you had a great experience and enjoyed our service. Your kind words mean a lot to us, and we hope to welcome you back soon for another perfect stay.Best regards,Your Steigenberger Pure Lifestyle Team