洛克裏菲宮高爾夫及水療酒店(Rockliffe Hall Hotel Golf & Spa)

Beautiful property, wonderful staff, very generous size rooms, great food, and a very festive atmosphere. The staff here are very highly trained and it shows. From check in with Shona, who was excellent, to the food & beverage staff. This property is beautifully maintained, well run, and a delight to stay at. We stayed at Tiplady Lodge, and this was a good decision for us. Loved the view of the old hall from our room. Very generous proportions in the room. The garden is maintained to perfection. Just a lovely property, especially at Christmas time. We loved our stay here, and would definitely stay again. Definitely visit the Bay horse Inn for dinner if you are staying here as that was excellent also.

A lovely welcome and usually lovely facilities. We spent 1k on a spa day group of 4. March 2024. The main issue was that the hot tub was out of order, usually our groups favourite facility to use. The second disappointing issue was the lack of acknowledgment or goodwill gesture on the day or interaction with the team afterward about the out of order hot tubs. This is our favourite to use usually and we received a reply stating that the rest of the spa was accessible - disappointing. Some other things which we understand but wonder about value (The relaxation room is no more and no footwear is provided - the spa can get really busy with high turnover so this was a down side in our groups view, sustainability is the reason but the price is £200 a person - higher than it’s ever been)

From the moment me and my husband walked in the door to the moment we left everything was 100% perfect. Every staff member was brilliant always a smile on their faces and every need was tended to. The room was beyond expectation, the food was absolutely delicious. The only fault I have was my stay wasn’t longer. Thank you so much!!

Weekend treat and yet again a 5 stat breakfast at the Clubhouse Rockliffe Hall. By far the best eggs Benedict and English breakfast around the area. Amazing views to go with the food, you could not ask for a better setting to eat top quality food.

What a wonderful stay. From the moment we arrived to the moment we left we were treated like valued guests, made so very welcome and nothing too much trouble. Having had the most awful few months with care issues for a loved one this overnight stay gave us a chance to unwind, take stock, draw breath and take in the views, enjoy the spa and a fantastic meal in the clubhouse. Breakfast this morning just rounded it all off perfectly. Thank you to an amazing team who 'get' customer service and deliver it brilliantly.

A must stay in the North East. Keith was great driving us around the golf estate and resort grounds in the buggy. A great variety of rooms from old to new, and plenty of food options from fine dining to golf/spa brunches. A really pleasant stay to keep returning to.

It really was average, especially when compared to other UK spa days. The greeting staff were lovely but we had a few issues: • no slippers (not nice when using the bathroom and not hygienic) • outdoor hot tub was off • only sold champers by the glass, not the bottle, not idea when in a group • the relaxation room is no more I feel that for £200 per person, slippers are what I’d expect. The sustainable message doesn’t really work when you look at the amount of plastic or the fuel needed to run so many saunas and steam rooms. I know others that use flip flops that they reuse after each trip. Or how about a nice little branded pair as a give away? If you are going to take away services and reduce treatments (for 90 mins now only 60) I think you need to look at pricing.

We have been lucky enough to stay at Rockliffe Hall several times and our most recent visit was amazing as always. The rooms are beautiful, particularly the Old Hall Suite we had in February thanks to a birthday upgrade! It was stunning. The size of the room, beautiful furniture and attention to detail were amazing. The gym and spa are excellent, as are the restaurants. The staff are so helpful and friendly. An excellent place to stay for a relaxing break.

Rockcliffee Hall….. WOW! My and my mum recently visited for her birthday. We started with an afternoon tea which was absolutely beautiful, and we were so full after we had to take the cakes back to the room. We then went to the spa for a few hours and managed to get booked in at the outside spa which was incredible definitely worth the addition £33 we paid for the outdoor spa and Prosecco! We then went back to the room to get ready and WOW the room size was fantastic. Absolutely stunning bedroom. We were in the New Hall rooms. We then went to the clubhouse for dinner and had a 2 course meal, we got the prawns and soup for starters then both had the fish and chips and honestly if we knew the size of the fish and chips we probably wouldn’t have got a starter but it was incredible! The next morning we had breakfast and again that was so tasty and can definitely tell its fresh! we then went back to the spa for an hour or so and went for treatments.. the only fault I would say I had with the trip was we were told by reception team to make our way to the reception area 10 minutes before to do our consultation but we almost felt like we were clock watching the whole time which didn’t feel completely relaxing, it would have been nice to be collected for our treatments. Apart from that I couldn’t fault our stay one bit. We both had treatments my therapist Darerca did my facial and it was lovely I felt so relaxed after. My mum had Eva for a NEOM 60 she also felt so relaxed after. The gentleman in the door also when we first arrived was so hopeful and kind taking our bags up to the room. We will definitely be back again!