Once on site, registration took place at the Hyannis Harbor Hotel down the street from this property, where a $40 Amenity Fee was added to the total amount that we had already paid in advance. There was no mention of this extra charge when I pre-paid the room rate on the Ocean Inn Website, e.g. not a third-party site. As shown in the photos, the pool was locked, the overhang was in need of paint/repair, and there were no amenities on this property worth $40. Paying for amenities at another hotel is unacceptable, particularly when no advance notice is given. I spent 20 minutes with the registration desk asking for an adjustment, obviously to no avail.
翻譯
訪客
入住日期 2024年8月
其他
1.0/5
發佈於 2024年8月7日
Rooms have been updated, slightly. We rented 3 room for a night while we toured Nantucket and Martha’s Vineyard during the day. It seems there are some people who rent rooms on a long term basis. There was a group of 8-10 people sitting in a circle shot gunning beer and partying outside one room on the ground floor. They were yelling and running around the parking lot until 11:30ish at night. Rooms had flies and mosquitos. The second floor walkway is painted plywood. The parking lot lights were not all working and we felt unsafe. In order to checkin you had to walk 500 ft to another hotel. Checkin was very slow as management only had one desk person on duty. We were charged a $38 amenity fee- per room- for what??? The pool looked unusable. I would NEVER stay at his motel again and I encourage anyone looking for a room close to the ferry to look else where!
翻譯
訪客
入住日期 2024年7月
其他
2.0/5
發佈於 2024年7月3日
This place is a typical bait and switch. The pictures on the website are not the same as the real thing. As other visitors have said, you check in down the street at the "resort" and they send you back to the "motel". After check in, I assumed my room was on the second floor of this dilapidated structure. Walking on soggy plywood flooring around to find my assigned room. I finally found a housekeeping person who pointed to a room on the first floor. I approached the door by way of a soggy plywood handicap ramp. Opened the door, closed the door and returned to the front desk at the "resort". Yes I booked a room in a motel. Yes I expected it to be clean, smell clean and all the other things you expect when you go away. THIS DOES NOT. The front desk person was kind enough to explain to me the difference between a "resort" and a "motel". What she failed to explain was the resort fee and the exorbitant parking fees!! After much tapping on her keyboard though she did offer me a room in the "resort". I felt lucky to have visited! The resort was fine. Room was clean, smelled nice, very quiet. BONUS But I don't think they should post pictures from the "resort" on the "motel" page. They are not the same.
翻譯
訪客
入住日期 2023年1月
夫妻/情侶
1.0/5
發佈於 2023年1月31日
This place is nothing but a slightly dressed up motel but in the end it’s a tacky motel. And from what I can tell there are people who live here as well. Reminds me of somewhere you would book by the hour!! Bathroom is from the 60s except they added laminate flooring. New carpet and bed is decent. No closets just a metal rail to hang clothes. Pretty gross Do not recommend!!!!
翻譯
6/7
訪客
入住日期 2023年7月
夫妻/情侶
5.0/5
傑出
發佈於 2023年7月13日
The hotel was very nice and was almost across the street to the harbor. It was fun watching the ships come in and out of the harbor. And there is a little park right there and you can see the working boats unload their clams and fish.The hotel itself was very clean. You are greeted by very friendly staff. We will definitely be going back. You can walk all day around the little town of Hyannis on main street and make sure to stop at the new coffee shop in town right on Main Street (it was our last day there and we didn’t catch their name…best coffee in town. I can’t wait to go back for a cup of their freshly made coffee!