來自住宿之回應: Dear Mr. David, We are incredibly grateful that you took the time out to leave us an awesome review! We take pride in knowing our guests are happy with their experience and our consistent service during your stay! Thank you for your support, we really appreciate it! Looking forward to seeing you again soon. Sincerely, Go Hotels Iloilo
Rio V. Tayoba
標準雙床間
入住日期 2025年1月
夫妻/情侶
5則評價
3.7/5
發佈於 2025年2月15日
The room is okay but hindi gaanong malinis based sa experience namin. And the wifi (pls see photo speedtest) ok naman kaso nawawala ang wifi hindi siya consistent. May work ako online and their wifi is not so reliable dahil nawawala ang connection. Keep on calling the customer service and they keep on refreshing the connection naman.
Overall, the rate is ok for a budget-friendly hotel.
翻譯
6/9
來自住宿之回應: Dear Guest, Thank you for sharing your thoughts with us. We apologize for any inconvenience this may have caused. Your feedback is important, and we’ll be reviewing our offerings to ensure that essential amenities are available for all of our guests. We hope to have the opportunity to serve you better in the future.
Diane May
標準雙床間
入住日期 2025年1月
獨自旅遊
4則評價
3.7/5
發佈於 2025年2月10日
I recently stayed at Go Hotels Iloilo, and overall, it was a decent experience. While the hotel itself is quite old, the staff did their best to make my stay comfortable. One notable issue was that my room didn't have a TV for the entire 4-day duration, but fortunately, the WiFi connection was strong and reliable.
The hotel's location is definitely a plus, being situated just outside a mall, making it convenient for shopping and dining.
Considering the budget-friendly rates, I might consider booking here again for future trips. However, I do hope the hotel invests in some renovations and upgrades, especially for their in-room amenities.
翻譯
來自住宿之回應: Dear valued guest,Thank you for taking the time to share your experience at Go Hotels Iloilo. We appreciate your honest feedback. We’re glad to hear that our staff made your stay comfortable, and that our location proved convenient for shopping and dining. We apologize for the issue with the TV in your room and will certainly look into ensuring all in-room amenities are in working order for future stays.We also value your suggestion regarding renovations and upgrades, and we’re always working towards improving our facilities to provide an even better experience for our guests. We look forward to welcoming you back on your next trip and hope to exceed your expectations.
訪客
標準大床房
入住日期 2025年1月
幫他人預訂
1則評價
4.7/5
優秀
發佈於 2025年2月25日
A really good room, it was clean and well maintained. The staff was great and very responsible and respectful
翻譯
來自住宿之回應: Dear Guest, Thank you for sharing your thoughts with us. Your feedback is important, and we’ll be reviewing our offerings to ensure that essential amenities are available for all of our guests. We hope to have the opportunity to serve you better in the future.
來自住宿之回應: 我們衷心感謝您的回饋。您的評論將幫助我們進一步改進。關於您對我們員工的擔憂,我們一定會向我們的團隊提出,以確保此類事件不會再次發生。在伊洛伊洛 Go Hotels,我們相信我們的客戶應該得到最好的服務,並且我們致力於實現這一點。
訪客
標準大床房
入住日期 2024年12月
與好友旅遊
1則評價
4.2/5
很好
發佈於 2025年1月23日
Had a comfortable stay in this hotel. Will certainly book again in my next visit to Iloilo.
Thank you
翻譯
來自住宿之回應: Thank you for your kind words! We’re thrilled to hear you had a comfortable stay and look forward to hosting you again on your next visit to Iloilo. We truly appreciate your trust in us! Safe travels until then!
匿名用戶
標準大床房
入住日期 2024年11月
家庭旅遊
3則評價
5.0/5
傑出
發佈於 2025年1月16日
A hotel that you will gonna book again and again. Very convenient especially if you have a baby.
✅Location
✅amenities
✅services/surroundings
翻譯
來自住宿之回應: Dear Valued Guest,We sincerely appreciate valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience. At Go Hotels Iloilo, we believe that our customers deserve nothing but the best, and we’re committed to delivering just that.
Sherill r. Flores
標準雙床間
入住日期 2024年10月
家庭旅遊
4則評價
4.0/5
很好
發佈於 2024年12月4日
住了 3 天,地理位置優越,靠近所有購物中心,交通便利,如果您餓了,那裡有購物中心餐廳。
原文由 Google 翻譯
來自住宿之回應: 親愛的客人, 我們非常感謝您抽出寶貴的時間給我們留下評論!我們很榮幸知道我們的客人對在伊洛伊洛 Go Hotels 住宿期間的體驗和我們一貫的服務感到滿意!感謝您的支持,我們真的非常感謝!期待很快能再見到您。樂於始終關懷,Go Hotels Iloilo
匿名用戶
標準雙床間
入住日期 2024年12月
夫妻/情侶
1則評價
5.0/5
傑出
發佈於 2025年1月5日
Thank you Go Hotel iloilo. Location was very convenient everywhere
翻譯
來自住宿之回應: Dear Valued Guest,We are excited to serve you again even better than your last stay. Thank You very much for choosing us.
Jose Benigno Barrera
標準雙床間
入住日期 2025年2月
家庭旅遊
1則評價
3.5/5
發佈於 2025年3月3日
i SPECIFICALLY INFORMED THE FRONT DESK TO PUT MY ICE PACKETS IN THE FREEZER. THE ICE PACKETS ARE FOR MY STORAGE OF MY MEDICINE. I REPEATEDLY REMINDED THEM AGAIN AS FOR 2 SEPARATE CHECK INS PRIOR, THEY FAILED TO DO IT. WAS SUPRISE TO SEE THE NEXT DAY THAT THEY PLACED IT IN TH CHLLER. HAD TO HURRY AND LOOK FOR ICE TO STORE MY MRDS BECAUSE OF THIS, WHICH DISRUPTED MY MORNING.
POOR CUSTOMER SERVICE, IF THEY CAN PUT IT IN THE FREEZER THEY SHOULD HAVE INFORMED ME SO I CAN LOOK FOR ALTERNATIVES
翻譯
來自住宿之回應: We're truly sorry to hear about your experience. We sincerely apologize for the inconvenience this caused, especially considering the importance of your medicine. Your feedback is invaluable to us, and we will make sure to address this with our team to prevent it from happening again. We understand how this disrupted your morning, and we genuinely appreciate your patience. We hope to have the opportunity to provide you with a better experience on your next visit. Thank you for bringing this to our attention.
來自住宿之回應: 我們衷心感謝寶貴的回饋。您的滿意是我們前進的動力,我們迫不及待地歡迎您回來享受另一次出色的體驗。在伊洛伊洛 Go Hotels,我們相信我們的客戶應該得到最好的服務,並且我們致力於實現這一點。
puddin
標準雙床間
入住日期 2024年12月
其他
1則評價
2.2/5
發佈於 2025年2月20日
I guess this hotel is the worst I've stayed, the condition of the room is really bad, especially the towels. It's really made me so surprised that they don't provide toothbrush, toothpaste, and no slippers.
Oky back to the towels are not clean. Tobe honest It's my first time seeing a dirty white towel on a hotel. The floor is too sticky. No proper table if you wanted to eat or do something. I don't think the price is right for the quality of the room. Excluded for staff, they are nice and approachable and friendly.
翻譯
來自住宿之回應: Dear valued Guest, Thank you for your feedback. We’re sorry to hear about your experience with the room conditions. We take guest comfort seriously, and we're currently working on improvements to address these issues. Renovations are already underway to enhance the overall experience for our guests. We truly appreciate your comments and hope to welcome you back soon to show you the improvements.
EgorNeed
標準大床房
入住日期 2024年12月
夫妻/情侶
5則評價
4.5/5
非常好
發佈於 2025年1月20日
Неоднократно останавливался здесь. Отличный вариант: торговый центр и транспорт (общественный и такси) практически за порогом. Отличный персонал. Хотел попробовать что-то еще в Илоило на по соотношению цена/качество/расположение каждый раз возвращаюсь сюда
翻譯
來自住宿之回應: Dear Valued Guest,We sincerely appreciate valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience. At Go Hotels Iloilo, we believe that our customers deserve nothing but the best, and we’re committed to delivering just that.