I would like to bring to your attention an unpalatable situation which we found out after our check out. This has left me troubled as I made every effort to solve the issue. My Green iPhone 11, with clear case and pictures of the kids at the back was left at Room 207 last Feb. 20,2022. With confirmation from my kids, brother and our helper the phone was kept under the pillow before checkout. However, we went back to check last Feb 21,2022 to inquire if they had seen the phone, but they reported that they did NOT. I am not gonna leave a review, send an email, etc. if we are NOT sure. There's no place for us to check aside from this hotel. Right after our check out, we went home straight and the phone was missing already. 'Tho we take responsibility for this act of negligence and apologize for it but we do hope that they will help us solve the issue. *pic for reference
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