While the breakfast was good and the breakfast staff were really nice and accommodating. And the handicapped rooms were spacious and clean, there were definitely other conditions that made our stay very uncomfortable. The room we had, we could hear the music from the lobby. The hotel lost hot water for two days and nothing was said to guests. Just let us figure it out. Not even an attempt to compensate somehow. The sliding door for the bathroom is on the heavy side and tended to roll back open as well. The shower handle to switch the shower heads were not functioning properly. The outlet near the bed was not functioning properly. The hotel had very few staff that if you had a concern in the middle of the night, you might be waiting a while to get help, as it happened to us. Definitely was on the pricey side given the amount of issues we encountered. I left feeling more tired and exhausted than before getting there. The music situation was felt with three days out of the five days into our stay. The water situation was dealt with also three days into our stay. And if you are in need of their printer services, you will encounter issues. At least the front staff in the morning was able to assist with the matter. I hope they get it together. I stayed there before and didn’t have any issues. Seems like the quality has diminished since then.
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