Disappointed! It is our last night of the 10 nights stay. The biggest challenge was the language barrier. Maximum 3 members of staff speaking English. But everybody speaking Russian. Lots of rude Russian tourists, jumping all the queues, but all the staff treating them better. This evening we decided not to have dinner as my daughter has been suffering with sickness and diarrhoea for 2 days and we didn't want to leave her alone for too long. We decided to take 2 drinks from the restaurant and have them outside. We were told we weren't allowed to take the glasses with us. Do you think the lady at the door understood a word of what I told her? I highly doubt it. Both me and my husband slipped and fell by the pool. I hurt my hip and it still hurts after 5 days of anti inflammatories and 5 medical massages. My husband hurt one toe and the hotel nurse used an app to understand we were just asking her if it was broken. The only good things were the baklava s, massages, the weather and the pools. These immense language barrier and even rudeness of the staff (because they couldn't understand a word and they were talking to us in Russian) left me disappointed. Especially Isa- one of the members of staff from the pizza counter- his arrogance and rudeness are above any limit, being always unhappy I was asking for food for 3 persons (as we are a family of 3), but really helpful with other tourists in front of us. We did try not to let anything ruining our holiday. Until now....