I have always recommended this hotel to everyone just because of the staff has the most amazing customer service until and I had the opportunity to speak with a general manager who is very very unprofessional but to top it all off the head housekeeper Roberto thought it was unacceptable to talk to me like I was beneath him I was trying to get into the side door to retrieve the rest of my belongings to check out he literally said to me and these are his words per Betim for me to shut the **** up or he would call the police on me who talks to someone like that I have given this Holiday Inn so much money I’ll offer the employees when I go out to buy them dinner I just I’m very respectful and for someone to talk to me like that that is so so unacceptable but if that’s the kind of people they want representing their establishment well then obvious they don’t value their customers. I will say one last thing he would not come outside and talk to me like that he hides behind the building the company so he thinks he can talk to people however he wants to and it’s acceptable when he could’ve stepped outside those doors and talk to me like that … and I am happy to give my name it is Michelle Thompson and I wouldn’t stay there ever again!!
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訪客
2022年9月4日
The hotel was spacious and clean. The staff was nice and helpful. The breakfast was convenient and adequate. I enjoyed my stay.
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Brandon
2023年12月9日
No extra pillows or blankets, floor was dirty, carpet was nasty like it needed cleaned, but it was ok, only wanted to sleep and leave
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James
2023年11月16日
Nice clean room perfect for my partner. I dont care what it looks like but for them i want something great. This did not dissapoint.
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shantisha
2023年10月2日
Overall the stay was great. Convenient parking, close to some restaurants. Only couple issues i had was there were ants in our room. My sister woke up to ants in her bed. Seen a spider in shower curtain. Told front desk and she gave me steps on how to get a refund. Staff was very helpful and friendly
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Derrick
2023年9月17日
Front desk service was horrible. Took two hours to check in a soccer team. I blame management, they should have had the teams rooms ready before they arrived
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Beth
2023年9月16日
We had a nice one night stay while traveling thru on the way home from vacation. Booked on the road so didn’t know what we’d get but we were pleased. Front staff pleasant and helpful.
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Anita
2023年9月2日
The hotel was easy to find and the staff was great. They had a full breakfast and it was delicious. They were pet friendly which was very important because I was traveling with my yorkie-poo Nyla. But the best feature was the bed it was so comfortable, and the pillows was amazing. I had a wonderful night's sleep. The next day my BFF and I was searching for the pillows online to purchase.
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Bethany
2023年8月27日
Staff went above and beyond for us and our unique situation. They have been wonderful. Beds are comfy and is close to the freeway. Definitely enjoying our stay.