Residence Inn Indianapolis Airport

Para comenzar el problema fue que yo queria cancelar la reservacion y el hotel comento que por politicas no lo haria, asi que fui al destino y al llegar estaba cancelada la reservacion por el hotel y se tuvo que pedir un reembolso y al hacerlo directo me salio mas caro.

The staff especially Toni were so very kind, helpful and pleasant. We would love to come back again due to the excellent customer service..

Upon arriving my reservation was not honored along with many other guests waiting to check in. I had to go to another hotel that I was directed to. Awful experience, a reservation should be just that .... a room reserved for me upon my arrival.

Great hotel! Close to food, shopping and the race track. The staff was friendly and the breakfast was stocked normal complimentary breakfast. The pool was clean and nice. Only issue we had was linens for the pull out couch were asked for and never brought the first time. Will stay here again for sure

I booked my stay primarily off of others reviews, we booked a 2 bedroom suite and it was everything we could have expected for a one night stay. My only disappointment was that the online pictures showed a whirlpool tub in the suite and they both were standard tubs. But nothing that was super important. We had 2 beds 2 baths. A living area and a kitchenette. Breakfast was 5 star for a hotel. Will definitely stay again.

Attentive staff, large clean rooms. Pool and hot tub were very enjoyable.

The staff are so friendly. The kitchen is stocked with useful items and a dishwasher so you don't spend your vacation washing up after yourself. I swear the continental breakfast serves the best scrambled eggs ive ever eaten.

I like that there pool is open until 11pm and later check out.

Noisy property- I could fee the semis driving by on the nearby highway as I tried to sleep. Thin floors as well, one of my upstairs neighbors walked around from 2am until 4. Not much sleeping for either of us