印第安納波利斯西北大學城長住美國酒店(Extended Stay America Suites - Indianapolis - Northwest - College Park)

Not a place anyone more than mildly disabled - stairs required Except for entrance next to Dumpster - there you have choice of uneven, downward slanting concrete ending with a door in front of a sewer grating where water (or snow and ice- both occurred during stay) build up: or two large stepping stones with no railing leading to the same grating... Also a Large pothole in the entrance ramp. Shower head wasn't tight - sprayed water over the curtain soaking bathroom floor.

My room was dirty and not clean. Molded food in mircowave. No blanket. Toilet had dookie in it. The hotel managar told me to make this complaint here and to contact her for verify. Said she couldnt do nothing because I booked through *******.

Booked a Queen deluxe room. Go to check in and they don't have the room available because they're first come first serve... So needless to say we never stayed and were left to go searching for a room that could accommodate us how we needed

There was no "stay." They canceled our reservation without any notification along with many others and rebooked them in a money grab due to Big 10 championships in town. They rebooked all rooms so we were stranded in Indy with no place to stay after our nieces wedding. They said because it was a third party booking they could do that. There were many irate customers.

It’s advertised as a breakfast hotel, there is no breakfast. My room has no lights at the entrance, the bathtub was clogged and the TV remote control has no battery cover. Also I have to wait some time for the teller to solve the problem with my room’s keys. Why, because he was never in the front desk.

Check in was quick and convenient. The staff was friendly and was clean as it could be. The room was missing washcloths.

Reserved a room for the night. I was a late arrival and the hotel was full when I arrived. It was after midnight which was a very inconvenient time to find a new hotel

We never got to see the property as they lost our reservation and could it accommodate late check in do to lack of staffing

The property is ok, it’s got a lot of water damage spots and beat up. It’s not been very well maintained.