「I stayed at Hoi An Garden Palace and was genuinely impressed by how beautiful the property was. The architecture, lush garden, and overall atmosphere felt dreamy and tranquil—like a little oasis. The room was very spacious, clean, and beautifully decorated. Everything felt elegant and well-maintained.
The staff were friendly, professional, and went out of their way to be helpful. They offered great advice, engaged in warm conversation, and made the experience feel personal and welcoming. The breakfast buffet was well-organized with a nice variety of food, and everything was presented very professionally.
That said, I did have a few small issues. While the room was very clean overall, the floors didn’t feel completely clean—there was a bit of dust or grit underfoot. Also, the noise level in the mornings was a downside. The cleaning staff and nearby construction made it hard to relax or sleep in, and the walls were quite thin, so I could hear guests in neighboring rooms.
Despite these things, it was still one of the most beautiful and well-run places I’ve stayed during my time in Vietnam. If you’re looking for a visually stunning, comfortable hotel with excellent service and don’t mind a bit of noise, this is a great choice.」