因斯布魯克Tezenis附近酒店

It was sooo disappointing! To think that you were arriving at a respectable accommodation to find that they did not even have bell service. We arrived with our luggage and there was no one to help with it, our car service fortunately helped out, and then it was further downward from there. Every single item of request was a disappointment! Everything was answered with ”we simply do not have people to do the required service!” Not something one wants to hear while on vacation, paying full fee for a supposedly established place to stay.

Probably my 10th stay at this hotel. It’s been rather rustic and run by the same family for ages. However the pandemic has changed things - some for the better some for the worse Better - easier passage from main entrance to rooms in the east wing and spa - well functioning free parking Worse - all staff seem new and not very well trained - on check out the bill included my already prepaid room and the lady did not, at first, understand that this was wrong - renovated room. Nowhere to place clothes etc. No shelves- no cupboards. Glass “door” to bathroom with 30 cm open space at top and bottom. Weird, even when traveling w spouse. Very cold, icy electrical light in room. You hear other rooms very well. We twice woke up 5 45 from an alarm clock somewhere else. Never happened in any hotel room before.

La posizione è indubbiamente molto comoda al centro della città, si può parcheggiare a pagamento sulle strisce blu della zona oppure nel parcheggio sotterraneo del supermercato adiacente. La hall è grande e ci sono delle poltrone ed un TV a disposizione in attesa delle camere. Eravamo un gruppo di persone che avevano prenotato stanze singole, doppie e famigliari, concordando i prezzi prima del nostro arrivo, quindi capisco che fare le registrazioni per tutti coloro che sono arrivati quasi insieme il sabato mattina (qualcuno era arrivato il giorno prima) può essere farraginoso, però erano in due addetti alla Reception e non si andava avanti. Finalmente ci siamo fatti dare tutti il modulo da compilare e mentre andavano avanti con le singole registrazioni li abbiamo riconsegnati in pochi minuti. Le stanze per molti di noi non erano pronte (corretto, visto che devono essere a disposizione dalle ore 14,00) quindi abbiamo chiesto di lasciare i bagagli e siamo andati a pranzo e lì è partita un’altra vicenda surreale. Invece di prendere i talloncini per tutti i bagagli (circa una quindicina) ce li hanno consegnati uno alla volta dopo che, ancora uno alla volta, li hanno portati in una stanza off limits per noi. Una perdita di tempo infinita. Tutto con la massima gentilezza ed educazione. Parliamo delle stanze. Sono belle, luminose e grandi (poi su questo ne riparliamo), e grazie agli infissi di ultima generazione sono anche silenziose. Un fatto importante perché lì davanti il traffico è notevole la sera. La pulizia è esemplare, anche se la mattina della domenica, verso le 9, quando siamo usciti dalle stanze le signore delle pulizie avevano messo a terra davanti alle stanze che venivano lasciate uno strofinaccio a significare, immagino, che erano quelle dove cambiare tutta la biancheria. Insomma, non è bella da vedere questa distesa di strofinacci in un hotel a 4 stelle che vorrebbe essere elegante, sembra più la Pensione Mariuccia a Rimini. La colazione è abbondante per il salato, un po’ più ridotta per il dolce, ma davvero non manca nulla. Non capisco però come sia possibile che i filoni di pane siano a disposizione dei clienti senza l’avvertenza di usare un panno o dei guanti per prenderli e tagliare ognuno le fette: decisamente antigienico (poi siamo appena usciti dal Covid…). Però tutto quanto sopra è in effetti solo un suggerimento per migliorare un livello di servizio alto, ma con qualche sbavatura. La cosa davvero grave e che proprio non mi è piaciuta è stato il check-out che, prima che essere estremamente lento (un solo addetto inizialmente nonostante la lunga fila di clienti che se ne andavano dopo la colazione) è stato fatto applicando un prezzo superiore a quello concordato al momento della prenotazione. Alle mie rimostranze l’addetto si è giustificato affermando che la stanza che mi avevano assegnato era più grande della standard, ma io non l’avevo mai chiesta! È accaduto anche ad altre persone del nostro gruppo ed abbiamo chiesto di parlare

The Alphotel Innsbruck is probably the worst hotel we've ever stayed at! But we had no choice since we were on a tour package and this was the hotel that Gate1 chose for our itinerary. We weren't the only tour members who did not have a good stay at this hotel. Our tour group had a long day and we were scheduled to arrive late so we were all pretty tired when we arrived. Unfortunately the room we were assigned to didn't even look or feel exceptionally clean and I'm surprised I didn't take photos of the room! Comparing posted photos of the rooms on TA our room looked much older and didn't even have a real chair, but only one of those small round ottomans. And that ottoman was dirty and stained, so we didn't want to sit on that! The bedspread had that ”ick” factor, so we removed it but at least the sheets were clean. Carpet looked grungy so we made sure to wear our slippers and not walk barefoot on it. Regret not taking pictures of the room now. We've stayed at hotels with older or ”tired” decor but they were at least neat and clean, but not at this hotel! Now the ”fun” part was our bathroom door. I was getting ready to take a shower and went into the bathroom, but wanted to use my own soap and toiletries, so I went out of the bathroom and my husband (who was standing in front of the bathroom, looking at the closet or something right across from the bathroom) shut the opaque glass bathroom door. I went back to the bathroom and tried to open the door and it was locked! It was one of those simple privacy type locks where there's usually a pinhole that you can usually press and it'll pop open. Unfortunately, there was no pinhole but a screw so I tried twisting the screw but the door remained locked. Husband tried but it kept turning and he didn't have any tools so he called the front desk and they sent the maintenance guy up. The maintenance guy looked at the door and tried twisting the screw with the same results and said he needed to go get his tools. He returned with his small toolbox and tried several screwdrivers, with no luck. Then he tried using a small drill to remove the screw and still couldn't get the door unlocked. Meanwhile, we were sitting on the bed and watching tv since there was nothing else we could do. I texted our friends who were also traveling in the tour group and assigned to the room right next door to let them know what was happening. And to apologize to them for the loud racket, as the maintenance guy went and got his large power drill and was basically removing the entire door knob and panel. So the guy had to destroy the whole door knob panel because the door lock screw or nut inside the panel was probably stripped and couldn't unlock or open the door; so if I was on the other side of the door I would have been stuck in the bathroom! Other hotel guests across the hall were opening their doors to find out what the loud racket and noises and disturbance was. This whole problem took the poor m

復活節和朋友一起來玩，在攜程和***********上對比過很多家酒店後，最後出於價格考慮選擇的Nala獨立酒店。本來沒抱太大期望，覺得湊合可以住就行，因為衹計劃停留兩晚，而復活節期間價格普遍都很貴。然而最後入住了感覺物超所值，非常滿意！ 酒店整體是屬於那種禪、冥想、休養風格，一進房間就可以聞到讓人放鬆的薰香；房間裝修新穎獨特，相比傳統酒店房間佈局較為緊湊，獨特的設計卻使其不失優雅。最愛的是房間裏的咖啡機和基本無限量供應的咖啡膠囊（衹需找前台或者清潔阿姨要就行），還有一樓獨有的露台～ 酒店工作人員十分友好熱情，尤其是疫情兩年多都沒怎麼見中國遊客了，當地旅遊業也受到沖擊，今天又看到了中國顧客酒店十分開心哈哈。前台還樂於提供關於因斯布魯克值得一去的餐廳、景點的介紹訊息以及給予指路～ 在退房時前台還送了我們兩塊Tirol當地的巧克力作為復活節禮物！ （需要補充一下，攜程上寫要求10:30前退房，但其實都是酒店標準11:00前退房，如需要也可以延遲到11:30） 酒店地點基本位於因斯布魯克老城的中心位置。在我們三天的短旅程中，去各種景點都是步行（當然除了如果你想上山或去機場） 總之，體驗超出預期，下次再來Innsbruck我依然會優先考慮選擇Nala酒店。

Hotel Goldener Engl酒店位於蒂羅爾的霍爾中心,這是一個美麗的歷史小鎮,周圍環繞着因斯布魯克附近的阿爾卑斯山雄偉的山脈 - 只需10分鐘的S-Bahn車程。酒店的建築是一座歷史悠久的城堡,是歐洲歷史悠久的酒店的成員。我受到非常熱情,友好,善良,樂於助人,專業的工作人員的歡迎。入住過程非常快速和順利,也感謝在抵達前在線填寫信息的選擇。我很幸運,得到了酒店最好的套房,這是一個美麗,寬敞,閣樓質樸的房間,配備了一個大放鬆的浴缸,以及直接在房間裏的桑拿浴室,分開的廁所和浴室,舒適的牀和隔音牆隔離。我出差,在一個令人愉快的加熱房間的閣樓窗戶上聽到雨滴,非常放鬆,在疲憊的一天後可以使用私人桑拿。這個房間就像你充滿活力的綠洲,放鬆和刷新你的心靈,身體和靈魂。睡了好覺,睡了大牀,睡了好覺,享受了一頓有品味的提羅爾早餐,有個人服務,選擇豐富,讓我滿意到下午。公共交通連接非常好,容易,準時。酒店有自己的非常好的餐廳,但距離酒店步行距離內也有不錯的餐廳。蒂羅爾的霍爾中心是一個歷史悠久的風景如畫的小餐館,街道,傳統小手工藝商店。11月中旬我去了蒂羅爾的霍爾,我的經歷非常出色。我感覺自己就像我獨特的酒店房間裏的女王,在我住了三晚之後,我真的不想退房。:-)這肯定是我迄今爲止經歷的最好的難忘的酒店之一,我會很高興再次回來。非常感謝!

Fantastic location!! Right next to the train station, very central and with Mountain View. Clean room and the best bathroom we have ever had in a hotel! Sparkling clean, huge shower and fantastic facilities. Nice lighting in the room Lovely and quiet room despite being so close to the train station it was silent. Reception staff were incredibly friendly and made an exceptionally good check in and out service. The reception team have a very cute Labrador! :) Would I come again —- most definitely!!!!

從意大利開車到了因斯布魯克，城市不大，酒店在機場邊上，找酒店入口來回開了二次車還沒有看到，最後找到大堂要上好多台階，路邊通往電梯的門是鎖着的，衹能拎着重重的行李上到酒店大堂，免費的停車場在馬路對麪。房間還可以，早餐也不錯。