因特拉肯Restaurant Laterne附近酒店

We stay here for 4 nights with a group of friends. It is not far from Interlaken West station (lee than 10 minutes walk) It has nice room, comfy bed but a little soft and fluffly pillow. The location is quite good, near supermarket and restaurants. Nice staff. Very good breakfast. It provide a lot of amenities with 2 bottles of mineral water everyday. Also have common room for guest's leisure and have some snacks.

Beware On booking this hotel I was looking for something pretty within the Interlaken area for myself and my daughter. I am a seasoned traveller with a lot of experience and have stayed in many hotels ranging from 3* to 5*. As long as the property is clean, functional and provides all the things noted or that I’ve paid for, I’m happy. I have got to say that this is the worst hotel I have ever been to and the customer service is absolutely shocking. First of all, when I arrived I had to take a second look at the picture of the hotel I had because it looked nothing like the one advertised. Pictured is a pretty building with what looks like a little cafe outside with pretty umbrellas. The hotel is down a little side street and underneath there is no cafe but two Indian restaurants. The signage says Tandoori restaurant and these signs are mysteriously missing from the pictures. Now, being from the UK I particularly enjoy Indian food but I do not want to sleep above two noisy restaurants and when I went into the hotel the smell of Indian food permeated all the way through the building and into our bedroom which was quite nauseating. Through the hotel, it was evident that cleaning is not a priority. In fact, I wonder if the carpet has ever been hoovered at all. There were bits of debris everywhere. Shopping trolleys littered hallways along with empty alcohol bottles that had not been removed or cleaned away. Inside the room it looked nothing like the pictures online and the floor was dirty, there was a stain on the bedding sheets and sticky residue on the doors. In the bathroom dirty toilet roll had been shoved through the lock hole and the bottom of the shower curtain was black, mouldy and thoroughly disgusting. How the owners can get away with advertising this on a well-known and trusted site is beyond me and how it has got 3 stars is baffling. I immediately contacted booking.com and sent the pictures. They spoke to a lady on the desk who I went to see and requested a refund. The receptionist said she would have to speak to the manager. I came back half an hour later to find that the manager refused to give me a refund and there was nothing they could do. Basically, they don’t care. I went through the reviews and found I’m not on my own. I spent the rest of the night trying to find another hotel as I was not prepared to stay in that state. I found another 3* hotel which was wonderful, less money and ten times better than Hotel Toscana. I hope that nobody has to go through what I did and lose all their money on this dreadful hotel. The owners do not care at all and are basically ripping people off. I lost £1500 for 6 days. I am taking this further as I do not think it is morally right to have this place advertised with false pictures and classed as a 3-star hotel given how dirty and badly run it is and for the prices, they are charging.

我和我老公此行是一路從意大利玩到瑞士，期間住過超過8家酒店，而柔斯利酒店是我們住過最棒的酒店！所以我必須從多個角度給其他旅客一些推薦，柔斯利真的太值得選擇了！ 1.酒店位置：坐落在因特拉肯，到格林德瓦，少女峯都很近！來之前有在糾結住格林德瓦還是因特拉肯，後來還是決定選擇因特拉肯，因為這個小鎮很值得一逛！通常去少女峯再下山也就六七點，那麼之後的時間在小鎮上逛逛是非常棒的選擇！而且酒店距離火車站非常近！走5分鐘就到了，給我們緊張的行程多了一絲安慰。 2.酒店設置：真的有被瑞士的酒店服務美好到！酒店的餐廳是免費使用的，提供免費的茶，咖啡，水，微波爐等等 你想在這兒做飯都是完全沒問題的！而且餐廳環境很小資安靜。我們去的第一天剛好下雨，在超市買好食物，在餐廳用餐，伴着下雨聲，真的很有情調！房間我們住的是閣樓那層，雖然不大但是非常舒適，所有物品擺放井井有條，小窗戶向外望去就是美好的因特拉肯小鎮的景色，那種恬靜我到現在都難以忘懷。 3.交通：很讓我們驚喜的除了這裏距離火車站很近以外，還有就是因特拉肯小鎮的免費公共交通！check-in的時候前台姐姐就給了我們一張票，因特拉肯公共交通全部免費或者折扣！這就省去了我們購買公交的麻煩和額外開支，而且換現金也是有手續費的折扣的，太划算了！ 4.服務態度：這是最棒的部分，所以放到最後說！應該是一家子開的民宿。最熱情的Louis老爺爺，跟我們聊天，送我們免費早餐咖啡和牛角麵包吃，而且鼓勵我學西班牙語哈哈！他還送了我們自己製作的瑞士的景色圖片和視頻資料，能看的出來他是真的熱愛這裏！一對夫婦，姐姐是葡萄牙人，哥哥是巴基斯坦人，對一切注意事項講的不要太詳細哦！說的太清楚了，以至於我這麼愛提問的都沒有問題了！小tips拿着他們給的那張卡，很多娛樂項目也是有折扣的！前台姐姐還幫我打電話預訂皮划艇！在這家人身上，我感受到了他們對這裏的熱愛和滿足，以及對國際友人的熱情和包容！ 實在是太推薦入住這裏了，這裏不僅僅是你的驛站，更是一個溫暖的小家！住它！

I see other negative reviews about this hotel and I agree with them and I was aghast that this is supposed to be a 4 star hotel? It is more like a hostel. True, it is conveniently located near the train station and that is its only redeeming feature. The twin room where we stayed reminded me of the student accommodation many many years ago where I stayed at the University of Montpellier in France: spartan. The Hey hotel had a set of planks put together which supposedly should be a table, but there was no chair whatsoever; no closet; no air conditioned (fortunately in our room there was a small stand up fan that gyrates), a small mirror and a standard bathroom. There is a phone and a flat screen TV. Also, a cockroach was seen in the premises. Not recommended.

難忘的入住!夢的房間,看着處女,簡單的世界級!我們深深地印象深刻 -員工的和友– 這已經不再是自我了。新,有許多愛的房間和房間,全家的細節,花–獨特。廚房和服務都很棒。我們全隊祝好客多了。我們回來了!

一層餐廳，二層及以上住宿。住宿衛生舒適，外麪就是瑞士雪山下的童話世界。餐廳是歷史有100年了，它家阿爾卑斯當地蘑菇湯太好吃了，有小時候家裡後山採的蘑菇做出來天然香氣，還吃了鄰桌推薦的wild(**)鹿，味道有點酸，不喜歡，但份量超大。第二天早餐后在酒店旁隨意走走，景色美如畫，個人覺得這裏住一晚去不去少女峯無所謂了，因為這裏景色除了登頂雪山其他和少女峯山腳山腰景緻完全一樣。唯一缺點離因特拉肯市區有8公裏盤山路，但對於我們自駕來說完全沒問題，酒店有免費停車位，服務人員非常友好。

最喜歡的是床很舒服 真的全歐洲此價位為數不多的好床！我的脊柱都睡直了！超級舒服！ 房間晚上睡覺聽得到外面的聲音（已關窗） 最不能忍受的是有蚊子 其他方面都還可以吧

通常當你想到“旅遊陷阱”這個詞時,你會想到一家餐館或某種形式的遊覽。在這種情況下,它是酒店。這家酒店位於因特拉肯的中心地帶(這個城市本身就是一個旅遊陷阱,但那是不同的評論)。它還有一個不錯的名字和一個富豪的外觀。毫不奇怪,似乎吸引了很多客人(包括我自己)。我當然後悔住在這裏。我在這裏度過了三個晚上,我的妻子在這個地區度過了一個溫暖的星期。一些亮點:-令人難以置信的舊房間,舊,臭地毯和髒,剝皮牆紙-沒有空調,只是每個房間衣櫥裏儲存的廉價塑料風扇-非常劣質的清潔服務,衣服躺在上面地板,咖啡豆沒有補充...真的除了鋪牀外沒有做太多 - 非常屈尊的前台工作人員,特別是一位不幸沒有戴名牌的紳士 - 善良和勤奮的早餐工作人員不幸的是,餐廳人手不足,奇怪的是,在酒店僅三天內,我們注意到了非常多明顯不滿意的客人。總而言之,我建議不要住在這裏。

我們在這個美麗的青年旅館度過兩晚。架很漂亮,有藍綠色的布里恩斯湖和山。一切都很乾淨,歡迎,早餐很,吃的很好。我們只能在晚上不上風的肉,有一座小花園,桌子和店都在湖上。就在旁邊,一個迷你海灘上游泳。很成功的入住,我強烈建議!

We got there early and dropped off our bags. Reception was very friendly. There’s a ton around to walk to for food and shops and the train wasn’t a bad walk away. We had a room with a private bathroom and the view out to the river was beautiful. The bed wasn’t exceptionally comfy but it was worth it.