發佈於2024年8月19日
訪客
A short stay for of 2 days was booked with Triip.com for one adult and 2 children under 10, to join us who were booked in a day earlier for three days. Our three day booking was direct with the hotel, half board. The hotel is marked 'adults recommended' and they sure discourage children, by seeking to charge per occupancy rather than simply on a cost per room. The Trip site quite fairly offered the room at the rate for two adults, with children under 12 free, so this is what was paid. Half board was added but at the rate for two adults, which would be greater than the actual hotel rate for one adult and two children, but I was happy to have reserved restaurant secured.
Things got messy at check in, the hotel insisting that the room was occupied by three 'persons' as they put it and should therefore be 50% extra, though the room was the same type as the twin we had for two adults. The Hotel also insisted that only breakfast was provided, and tried to argue that the B2B rate from the third party (Trip) was insufficient. I politely pointed out that the discounts provided to third party agents was no concern of the customer, and referred to my booking voucher which clearly stated I had booked a twin room, into which was going 1 adult, two very small children, and that breakfast and dinner was paid for, with the rate for 1 adult being greater than twice the local charge for a child. They were impossible to deal with, and I left the reception angry and upset. I contacted the Trip representative and by that evening it was sorted. Full marks to Trip, zero to the hotel.
As for our stay, the hotel is excellent, but with room to improve. Dinner in the Buffet only commences at 8.00, resulting in quite the bunfight if the restaurant is busy. It was on that Thursday, a national holiday, and it was impossible to order wine and beverages after we seated, with a single service person taking orders. We ate our food dry, and finally placed an order for wine and water while eating dessert, some 40 minutes after seating. The same bottleneck occurred the next morning at breakfast, with the four snail paced Nespresso machines totally incapable of dealing with the coffee demands. Worse, all 4 machines overheated and went into 'service mode'. Worse again, these obviously unsuitable barista machines were the only source of hot water for Tea or infusions, but with no seperate hot water dispenser faucet. You had to stand for almost 2 minutes while the machine slowly dispensed through the coffee outlet, a single mug of hot water, to the frustration of the queue behind. This needs sorting, it took ages to get a breakfast beverage every morning, and on the second day I had to return 4 floors to my room and fill my cup from the in room Nespresso maker. I'd advise to bring a travel kettle with you.
Otherwise, a fine hotel, but the restaurant problems and discriminatory pricing for children are an issue, so not a hotel for children.
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每晚最低價格:HK$647
發佈於2026年7月12日
MP_23Stayed in the hotel for 2 weeks, got a sweet deal for early booking. Got a free upgrade for my room upon arrival (with a terrace and a bathtub inside, though the latter would actually be a downgrade in my books since it emitted sewer smell almost everyday without me using it). Overall would recommend, nice staff, close to Callela station and the beach, hotel provides free beach umbrellas to borrow but beach towels are for a fee of 5 euros. Had breakfasts and dinners which were nice, always a couple of options of fish and meat at dinners (but drinks are paid).
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每晚最低價格:HK$686
發佈於2024年10月15日
訪客
The staff are very friendly <3 We arrived really late as it was quite further location from the airport, but we felt very welcomed as soon as we walked in. The cleaning staff cleaned and made our bed every day and I had no complains! They were very helpful when we came to ask about transportation. The city itself was beautiful and we really enjoyed our stay :))
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每晚最低價格:HK$355
發佈於2024年10月8日
訪客
My pillows stank of sweat I had to use a T-shirt as a case. Couldn’t get the safe to work, couldn’t get the phone to work. The pool was very cold, could have been heated. Positives, food was great, amenities for families is good. Nice pool bar which provided drinks and food. Also nice play area near the bar. receptionists could have been a bit more friendlier
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每晚最低價格:HK$416
發佈於2025年3月5日
訪客
人事很友好,幫你用什麼,房間有大 teras,有海景。暖氣非常好,室寬舒適,水很熱,沒有人需要等到能達到適宜的溫度。
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每晚最低價格:HK$306
發佈於2025年9月29日
Anton Krasnov
酒店還不錯,但需要裝修,最大的是早餐,真的不錯。游泳池區也很好,但總是擠滿了人,很難得到一張太陽牀,人們把毛巾放在上面,即使不允許離開。
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每晚最低價格:HK$486
發佈於2026年7月24日|經典公寓, 副樓
訪客
What We Liked:
Family-Oriented Vibe: A fantastic atmosphere for traveling with children.
Great Pools & Water Park: The nice pools and the small water park were a big hit and kept the kids entertained.
Friendly Staff: The team members were welcoming and helpful throughout our stay.
What Needs Improvement / What We Didn’t Like:
Apartment Building Quality: The apartment buildings felt isolated from the main hotel area and appeared quite outdated. The decor felt old-fashioned, making it feel more like a basic apartment rental rather than a hotel experience.
Short Breakfast Window: For families who need time to wake up and get ready, the breakfast time window is simply too short. It is not long enough to comfortably catch breakfast with kids.
No Housekeeping or Towel Replacements: During our 4-night stay, the rooms were never cleaned once, and towels were never replaced.
Lack of Variety at Dinner: The dinner buffet lacked variety, and the dishes were frequently repeated night after night.
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每晚最低價格:HK$760
發佈於2024年4月28日
DANA
Hotel muy acogedor y limpió. Cerca de la estación de Renfe. Personal muy amable.
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每晚最低價格:HK$722
發佈於2024年9月22日
匿名用戶兩星級酒店,火車站附近有電,價格合適。他們給我們的房間大小不錯,空調,牀和子有點硬,我喜歡這樣,大衣,所,平面電視和台式台階,兩張子,有望街頭。早餐、小便、比基尼、漢堡、比薩、餐具、印度餐、還有各種飲料和雞尾酒、甚至有各種各樣的香味,都以廉價的價格成爲酒店。
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每晚最低價格:HK$441
發佈於2023年10月5日
訪客
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每晚最低價格:HK$323