卡門港有無線網路的酒店

I stayed nine nights at SENTIDO Æquora Lanzarote Suites with my husband, our three children (ages 16, 14, and 8), my sister's family (including her children, ages 2 and 1), and our dad. We usually opt for all-inclusive stays in Playa de Los Pocillos annually but have never visited this hotel. We were assigned three junior suites: two on the ground floor near the splash pool and one on the first floor (18 steps up) for my elderly dad and son. I would rate this hotel three out of five stars. This review provides an honest account of our experience. Check-in Experience When we arrived at 8 pm, there was only one staff member at the front desk handling check-ins, so we had to wait in line. The lobby was impeccably clean, bright, and welcoming. The staff member was polite but distracted, frequently interrupted by phone calls and colleagues needing assistance. Soledad, his boss, intervened several times and seemed dissatisfied with his performance. At one point, he disappeared into the back office for over 5 minutes, disappointing after a long day of travelling. Overall, the check-in experience was not very welcoming, and we were underwhelmed when we finally reached our rooms. Room Quality The rooms were excellent—extremely spacious and perfect for our family. The beds were comfortable, and daily housekeeper service was available. At check-in, we could opt for less frequent housekeeper service if desired. Free Wi-Fi was available in all rooms. However, the air conditioning was not enormously powerful, and the room could have been cooler. I have experienced better air conditioning in other hotels. The room had two sleeping areas, ideal for giving our older son his space. The main downside was the communal open bathroom area, which offered no privacy for toilet use or showers. I had to ask my son to leave the room while showering since dressing had to happen in the open. While we managed, the lack of privacy in the bathroom would not be suitable for travelling with friends or children's friends. It was an unusual setup I had never encountered in a hotel. Customer Service The animation staff at the hotel were exceptional. They tirelessly provided entertainment from early morning until late evening. Our children thoroughly enjoyed the kid’s club and especially loved the mini disco. Enes, who ran the kid’s club, was fantastic. He went above and beyond to ensure all the children had a wonderful time. We are grateful for his efforts and the enjoyable experience he created for our kids. Sadly, the remaining staff significantly impacted my rating of this resort. The rudest staff I have encountered in all my years of travelling. No staff member stood out for their friendliness or effort to enhance our experience. Many were rude and diminished our experience. The resort's size affected the staff, making guests a low priority. It was unusual and unlike any other experience, I have had. On the third night, at the Nautilus Lounge Bar & Terrace, we enjoyed our eve

我們實際上從普拉亞布蘭卡的夢幻度假村搬到了這裏,假期結束時。在本來應該是5星級度假村的可怕經歷中,我們立即對Club Del Carmen進行了魔法。服務水平立即比我們以前的位置好。工作人員與我們和我們的孩子接觸,從一開始就很有趣。別墅非常完美,給我們兩個單獨的孩子的房間和樓上的休息空間。陽台和露台也是受歡迎的享受。清潔度很棒,別墅狀況良好。如果我不得不分享一個負片,牀本來可以更舒適,不確定輪子被鎖在遠離牆壁的地方。現場的酒吧/餐廳非常友好,價格非常優惠,並提供了非常體面的菜單。游泳池設施很棒,躺椅的預訂系統效果很好。我們的孩子喜歡乒乓球。我喜歡洗漱設施(我知道很傷心)。強烈推薦,因爲這給了我們比我們需要的一切更多,只是更大的度假村成本的一小部分。

Staff was great and very helpful. Jonathan was great and energetic ! The pool was great and the life guard too. It’s a stone throw away from markets , touristic events etc The only gripe I had was with 1 mm ants ? That popped up in the kitchen and bathtub was worn. But it wasn’t dirty. Cleaning lady also cleaned everyday. Definitely a lovely stay for the money and amazing staff.

在一年的可愛住宿後返回。一年有什麼不同。我們被放在3211房間,當我們看到它位於街道上,裝滿了回收玻璃和紙板的垃圾箱時,我們回到前台,問我們是否可以搬房間,但我們的要求被拒絕了,非常清楚必須保證交換房間的機會不會發生。所以我們每天晚上都醒來一個星期,玻璃瓶裝的容器被倒入玻璃箱,紙板機開始粉碎箱子和卡車在任何時候都拉起來,以去除和更換回收箱。絕對的噩夢。我們不會回來。我建議你非常清楚,如果你預訂在這裏,你不希望3211房間。

The hotel's pool area was clean and welcoming. The cleaning in the rooms was okay and towels were changed every other day. The apartments have plenty of equipment and the beds were good to lie in. The location of the hotel was good, pulled away from the main street and there are two large Spar supermarkets nearby. Hotels in resort on Canary island generally do not have heating, and the apartments in this hotel are very cold in January. There is only one sheet to have over you in bed, so the alternative is then to use wool blankets that are in the room, and that are probably not cleaned between guests. If you are sensitive to noise from other apartments, then stay away from this hotel. It should be quiet between 10 pm and 8 am, but there is no one to report to between these times. There was a lot of noise from the apartment below us when they came home every nights about 02-03. When we remark this to the reception, We were met with a suspicion and she said no one else had complained!!! Cleaning staff knock at door before 9 am to clean the room. This hotel has a rule that only one - 1 - roll of toilet paper is delivered every other day where there are 2 people in the apartment, and we experienced having to justify why we needed another toilet roll. The lady at reception confirmed this and said it should be enough!!!! We considered whether we had to buy our own toilet rolls. The most important thing for us was that it should be quiet at night, but that is during the quiet period when there is no one to report to. We're like rules, but this hotel has so many rules that it can feel like you're being watched, except at night when there can be noise without anyone to report to.

Lovely hotel, great location for access to sandy beach, local bars restaurants and buses. The hotel was always clean throughout, staff were very helpful and mostly friendly. There were plenty of sunbeds around the pool area, and quite a lot of shady areas if you needed them. The bedroom was good size, with a recently renovated bathroom with walk in shower. There is a kettle/cups provided however you have to buy your own coffee/tea supplies as nothing is provided! The outer fridge door opened backwards against the inner door and was quite awkward and a tight squeeze by the bottom of the bed, but nothing that caused any real bother. The buffet restaurant was always well equipped although the evening meals felt a bit repetitive after a couple of days, however there was plenty of choice at both breakfast and evening meals. Be careful going in after 8pm though as often dishes weren't replenished and were often unavailable..at one point a member of staff was cleaning down the hot grill at 8.30pm whilst guests were waiting for hot food., despite the restaurant being open until 9pm. My only real issue relates to drinks in the restaurant. The hotel caters for B & B, Half-board and All-inclusive guests; we were HB and therefore had to pay for all our drinks in both the bar and restaurant, (other than breakfast where everything was included - hot drinks, juice, squash, milk etc) We were happy doing this, either paying at the time of purchase or signing to our room to be paid upon our departure. We generally had a bottle of wine with our evening meal, which we signed to our room. (the choice of wines and price were quite reasonable) On our 2nd evening in the restaurant my partner collected a caraf of still water from the counter that we had seen other guests having. We were immediately approached by a member of staff who told us quite abruptly that we weren't allowed the water as it was for All-inclusive guests only. I pointed out that is was tap water only but he just kept saying ”you are not allowed, All-inclusive guests only”. He then produced a menu and indicated to us the bottle water that we had to order, which we duly did, but felt quite embarrassed as other guests were staring and he made us feel we had tried to do something wrong! I should add that staff at the pool bar were more than happy to provide tap water free of charge throughout the day to all guests, irrelevant of what Board basis they were on, even filling customers personal drinks bottles for them. On one other evening in the restaurant I asked for a glass of Sangria, which was served from a pump along with beer. I was again told that I wasn't allowed as it was for All-Inc guests only- I said that I wanted to pay/sign for the Sangria, but was told that I could only buy it at the bar and was not allowed it in the restaurant! On the whole none of these issues would prevent me from returning to La Geria, however guests shouldn't be made to feel like 2nd class citizens just because t

Paid for half board which was great ,but got the impression afternoon snacks were included. Drinks had to be paid for .not a problem just quizzed why 2 beers were 24 euros informed snacks not included, needs to be made more clear ,otherwise great stay