First and foremost, Donna and Tom couldn’t have been better hosts and this review of their B&B is long overdue. My family and I traveled to Scotland in June to catch the first part of The Open, hang out in Edinburgh, and then head off into the Highlands. We moved around a lot during our adventure and toward the end of our trip found our way to Inverness. It turned out to be the hidden gem of our holiday. This was in no small part due to making the choice to stay at the Castle B&B. It was a fantastic location, had great accommodations, a lovely breakfast, and superb hosts. I think the greatest compliment we can give it was the unsolicited comment my youngest daughter made as we were getting ready to leave – “this has been my favorite place. I wish we could stay here longer.”
訪訪客Excellent hostel! Great common self-catering facilities; there were two full kitchens with plenty of tables and seating so multiple parties could be cooking at a time. Staff were very helpful and let me leave my bag before check-in and after check-out to accommodate my bus times.
The room (4-bunk female dorm) was very spacious so plenty of room for sorting through my bags. Bunk was large and included a USB plug and power outlet there. Room had large attached shower and toilet rooms.
We just had our wedding at Lochardil House and it was fantastic. Rebekah and her brilliant team made our day with their excellent customer service . The food, facilities, garden, breakfast and room were excellent. The little details made it extra special. The delightful Highland coffee in the room was so good. The room was beautiful, comfy and sparkling clean, truly a wonderful place. Best day ever.
The Beaufort Hotel was very disappointing. First of all, all staff had only been there under 2 weeks. New management. We booked 2 rooms....costing us about 600 pounds or $1000 CA. Upon check in, one room had a broken toilet that wouldn't flush. We were told to go enjoy our day in Inverness and it would be fixed when we returned. Upon returning to the hotel at 9pm, we could hear the toilet running as soon as we walked in. It was still broken. We went to the front desk. The man working said he had to call the manager to tell us how to resolve this. After an hour wait, we were told we would have to switch to a less expensive room with fewer beds (one being a pull out sofa bed with protruding springs). As the man on the desk was ”new”, a man in the lobby (who claimed to have worked there under the former management) has to make the room up for us. Yes...he was in street clothes....carrying a guitar....and was not a hotel employee. This room did not have the beds made when he opened the door....it honestly looked like a room they had deemed unfit and only use in case of emergency. The best were hastily (and poorly) made up. The window did now open. It was cramped and run down. The man on the front desk told us to ask in the morning about a free breakfast. Next morning, no one knew about a free breakfast. We didn't really have time to eat there anyway. I still expected to be refunded the difference between the room I booked and the room I stayed in. The manager (also new) says he cannot do any refunds. We should have received a free breakfast (no one knew about this so wouldn't honour it), and he claims he is unable to do any kind of refund. However...he says will offer us a good deal if we want to stay there again. This was a once -in-a-lifetime vacation for us. We clearly won't be back. Rooms are run down. Building is hot. All staff are new. Communication is poor. Manager/owner is incompetent and inflexible. Hotel needs major overhaul. Weird smell. SAVE YOUR MONEY.
訪訪客This is a genuinely nice hotel sat right on the banks of the River Ness and a few minutes walk from the center of Inverness. Our room was comfortable and spacious. The breakfast had a good range of choices and was delicious. The staff were polite and friendly and were very happy to fuss over my small child!
Think hitch hikers hostel and you will get an idea of what this place is like. We had a room in the portacabin, which shook as people went pass in corridor. Sound proofing poor. Twin which was barely adequate in size. Receptionist friendly and helpful but not worth the price. Especially, room only. There is a real lack of local amenities after 4pm.