SShakooriI booked the room online, which was low cast. When i was arrived there, first they denied after few minutes discussion they allow to stay in the basement room, which was quite better, over all the stay is good.
PPannarineeThe Hotel is Majestic, the traditional ambience and the design was very welcoming. Our room was clean and comfy with complimentary drinks like soft drinks. The breakfast buffet had a nice selection of local dishes. Overall, we were glad to have booked Serena Hotel for our first time in Islamabad.
訪訪客For the price paid I would rate this establishment 5/5. The location is G6/4 which is a central and affluent neighbourhood. The twin room was large and cost-effective and the water was always hot, and the WiFi strong. The staff were all especially helpful and friendly too. The only recommendations I would make regard the bedroom fridge which has not been cleaned in a long time...and the laundry, which could be less expensive. Aside from these things, all was well :)
IImranPositive points: Located near shops, free breakfast provided, nice breakfast, efficient staff looking after guests, guest house provides free soap, shampoo, towel, bed sheets, refrigerator in bed room, attached toilet, nice view from balcony, free car parking.
Negative points: Booking confirmation email received from UK.Trip.Com instructed me to a wrong address Pointing to F-10 whereas following telephonic contact with guest house I was guided to the correct address of E-11. Bed bugs reported to guest house administration; decided to check out after staying 2 days whereas booking was for 4 days.