從酒店到伊斯蘭堡奎德·E·阿扎姆國際機場10km遠,到Islamabad Railway Station6km遠,均很便捷。旅客們會發現Pakistan Museum of Natural History、Pakistan Monument Museum和Saudi Pak Tower Building距離酒店都不遠。酒店佔盡地理之宜,巴基斯坦紀念碑、小山公園和Shakarpariyan Hills離此都很近。優美的環境,再搭配上細緻周到的服務,酒店的休閑區定能滿足您的品質需求。
訪訪客2024.02.02
If you value your sleep - stay elsewhere! I stayed at Regalia for 6 nights and was awoken every morning. First day maintenance in the next room (219) at 7am!! Who starts hammering in a hotel at 7am?! Over the following days it was maintenance and also housekeeping (even though nobody was staying in room 219). Banging doors, dragging furniture. I stepped out and confronted them each morning. They would apologize and say it won't happen again, and then do it all over again the following day. I've stayed here many times in the past, even up to 3 weeks at a time, and never had problems. Unfortunately they now have a day manager who simply doesn't care. If there is an issue, his advice is ”don't worry we will change your room”. He takes no responsibility in communicating with other departments to ensure you do not get disturbed, it's easier just to tell the guest to change room! Every single day I complained to the Front Desk staff and every single day this continued. I was so severely sleep deprived by the end of my stay that I could barely muster the energy to speak!! After my stay ended, I emailed the GM of the hotel - who offered zero resolution. No explanation as to how or why this happened, no investigation, and what was supposed to be a private complaint was cc'd in with the entire Front Desk!! So much for data protection! I requested an explanation. 3 weeks passed, I didn't get one. Then my sister spoke to the GM last week, and was given an entirely misleading explanation for what happened during my stay. Also she was assured I would be contacted, but guess what? Nobody has contacted me (again). If this is how they can treat a loyal, frequent customer, I hate to think how it would be for someone new! Definitely will not stay here again!!
The Hotel is Majestic, the traditional ambience and the design was very welcoming. Our room was clean and comfy with complimentary drinks like soft drinks. The breakfast buffet had a nice selection of local dishes. Overall, we were glad to have booked Serena Hotel for our first time in Islamabad.
若想要遊覽伊斯蘭堡,伊斯蘭馬巴德貝斯特韋斯特精品酒店將會是一個不錯的的住宿之選。Islamabad Railway Station位於距離該酒店大約6km的地方。當地著名的景點小山公園僅需步行很短的距離即可到達。從酒店到國家遺產博物館遊覽很方便,拉瓦爾湖和Pakistan Museum of Natural History也均在附近。酒店為您在客房內配備了熨衣設備、房內保險箱和空調,所有入住的客人均可便捷的使用。旅客想要在自己的房間邊聽音樂邊享受美食,衹需呼叫送餐服務。若是覺得酒店的餐飲無法滿足您挑剔的味蕾,不妨去附近的Mr. Rice Foods @ Bar B Q、New Big Bite或NARC Main Cafeteria品嚐下一流的推薦美食。酒店種類繁多的休閑設施能為每一位下榻於此的您創造多元化的休閑空間,這其中包括按摩室和健身室。酒店配備有會議廳和商務中心,可供旅客使用。酒店設有理髮美容中心,您可以在這裏做美容沙龍。
SShakooriI booked the room online, which was low cast. When i was arrived there, first they denied after few minutes discussion they allow to stay in the basement room, which was quite better, over all the stay is good.
訪訪客For the price paid I would rate this establishment 5/5. The location is G6/4 which is a central and affluent neighbourhood. The twin room was large and cost-effective and the water was always hot, and the WiFi strong. The staff were all especially helpful and friendly too. The only recommendations I would make regard the bedroom fridge which has not been cleaned in a long time...and the laundry, which could be less expensive. Aside from these things, all was well :)
Everything was absolutely fantastic, and my family and I thoroughly enjoyed every aspect of it. The hospitality of the staff truly stood out. Humnah and Noveel made sure we had a pleasant and satisfying experience in the breakfast area, always greeting us with a smile. Shuja and Zeeshan were equally helpful and efficient during the checkout process, making everything smooth and stress-free. I would happily recommend your establishment to others and look forward to staying with you again in the future! Thank you for making our stay so memorable.
IImranPositive points: Located near shops, free breakfast provided, nice breakfast, efficient staff looking after guests, guest house provides free soap, shampoo, towel, bed sheets, refrigerator in bed room, attached toilet, nice view from balcony, free car parking.
Negative points: Booking confirmation email received from UK.Trip.Com instructed me to a wrong address Pointing to F-10 whereas following telephonic contact with guest house I was guided to the correct address of E-11. Bed bugs reported to guest house administration; decided to check out after staying 2 days whereas booking was for 4 days.